C

Shelter Assistant

salary Salary :

$15 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Shelter Assistant

Part-Time & Full-Time positions available!


As a Shelter Assistant with Catholic Charities of Cleveland, you will provide a vital role to support the shelter residents by maintaining a safe, clean, and supportive environment.


Benefits: 



  • Health Insurance starting your first day 

  • 401k plan including employer match 

  • Competitive Time Off Benefits 

  • And more! 

  • Pay rate starting at $15.00 an hour


Shelter Assistant


Assist clients in accordance with program objectives.  Ensure that the site programs operate in a smooth manner in conjunction with mission.  May oversee daily operation of shelter or cafeteria.   


Responsibilities:



  • Under direction, ensure that the activities of this position and relevant programs are consistent with the mission, vision and values of Catholic Charities, Diocese of Cleveland.

  • Supervise shelter clients; oversee shelter check-in process; enforce curfew and quiet hour policies.

  • Provide client support and guidance.

  • Ensure clients are transported to appointments and activities as assigned/necessary.

  • Perform de-escalation interventions with clients as needed.

  • Assist with all procedures involved in supervision of client self-administration of medication.

  • Initiate daily activities such as showers, laundry and remind clients of group and individual case management and educational programming.

  • Supervise any medical emergencies that may arise and notify appropriate administrative staff.

  • Manage all client planned activities on shift.

  • Inspect clients at shelter check-in and administer breath screens as appropriate.

  • Handle referrals from case management for shelter clients and from clients in the community seeking assistance with costs related to obtaining or maintaining housing and basic needs.

  • Monitor cafeteria floor during breakfast, lunch and dinner.

  • May monitor intake desk during meals as needed.

  • May monitor all aspects of pantry program including registration and distribution process.

  • Supervise dining room and food storage areas as to cleanliness and sanitation, including all food preparation equipment.  Supervise clients/volunteers assisting in these area activities where necessary.  Ensure cleanliness of cafeteria and restrooms.   

  • Enter data regarding service and demographics into Penelope or Avatar. 



  • Pick up donations. 

  • Maintain accurate records and documentation for various reports to funding entities. 

  • Develop and share additional resources to help better serve clients.

  • Post announcements as needed.

  • Exemplify positive role modeling by professionalism, language, work ethic and positive communication.

  • Perform other duties as assigned or directed.


Working Conditions and Physical Demands



  • Travel throughout service area required for transporting clients to and from activities.

  • Must be able to sit, stand, walk, bend, climb, reach, navigate stairs on an frequent basis at work site for stocking shelves, working with clients and maintaining a safe environment.

  • Reading, writing and finger dexterity to manage data entry, faxing, copying, answering phones, forms/documents, computer and client files required on a frequent basis.

  • Tasks require visual perception and discernment for looking through belongings on an occasional basis.

  • Respond to crises as they occur on the floor by quick and spontaneous whole-body movements (walking, bending, standing, pushing, pulling) to perform de-escalation with clients on a frequent basis.  

  • Able to occasionally lift/carry up to 30 lbs. unassisted.


Requirements:



  • Combination of experience and education normally represented by a High School Diploma or equivalent with plus college coursework and/or technical experience or at least 1 year of related experience required.

  • Must be at least 21 years of age at the time of hire.



  • Must have a valid Ohio Driver’s License, provide copy of driver’s license, and are subject to a Moving Vehicle Report (MVR) check through the Department of Motor Vehicles annually. Any MVR grade of “unacceptable” is not permitted to operate a personal/company vehicle on behalf of Catholic Charities. 



  • Must be able to form good working and therapeutic relationships.

  • Must have good oral, written, and interpersonal communication skills.

  • Ability to take direction well and respectfully respond to the needs of others. 

  • Must have good computer skills and knowledgeable in Microsoft Outlook and Excel. Experience with Avatar or case management software preferred.  

  • Experience working with a team of professional staff desirable.

  • Must be flexible and willing to be a team player in assisting program implementation (including shift coverage).



  • Final applicant is required to be fingerprinted to complete background check.


 

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