Shelter Coordinator

Both the Huntington Shelter and The Crown have open positions. Full-time and part-time availability will be considered, but a flexible schedule is highly preferred due to our 24/7/365 operation.

Shelter Coordinators at Flagstaff Shelter Services are responsible for meeting the basic needs of the clients we serve while promoting a low barrier, housing-first and trauma-informed approach. Coordinators will be responsible for upholding policy and procedures equally across all shelter participants while maintaining the shelter’s safety. Shelter Coordinators are the primary care providers for our clients. Coordinators will report directly to the Shelter Manager which they are assigned and will communicate all discrepancies immediately to the Shelter Manager and the Lead Coordinator.

Preferred Qualifications
• Knowledge of the homelessness population, medically vulnerable individuals, substance abuse, domestic violence, addictions, criminal background, and individuals with disabilities.
• Knowledge and understanding of Flagstaff Shelter Service resources, and ability to navigate community resources for clients.
• Knowledge and skill to provide and model de-escalation and conflict mediation for shelter clients and staff.
• Ability to appropriately de-escalate crisis situations while providing oversight and supervision so that a safe and healthy environment is always maintained.
• Knowledge of operating basic computer software programs and systems.
• Knowledge of strong work ethics in the workplace.
• Knowledge of basic application of confidentiality.
• Skills in active listening and critical thinking.
• Skills in sound judgement and decision making.
• Skills with strong written and verbal communication.
• Ability to be dependable in attendance and job performance.
• Ability to multitask and perform well under pressure.
• Ability to be flexible and adaptable to the changing needs of the organization.
• High school education, GED, or the equivalent.
• Experience working in a human services field required or equivalent knowledge, skills, and abilities preferred.
• CPR/First Aid Certification preferred.
• Food Handlers Card will be required.
• Driver’s License preferred.
• Ability to function both independently and in a team environment.