Shelter Support Staff- Working with Seniors 55+ - Wednesday- Saturday 7pm -6 am

Job Summary: Work directly with individuals who are experiencing homelessness. Provide support and referrals to service providers to expedite clients’ opportunities to obtain employment and obtain and retain stable housing so they may become self-sufficient and end their homelessness.  

Essential Functions: Identify vulnerable individuals and build an effective case plan for them customized to their individual needs: 

• Conduct      in-depth intake interview;
• Review      HMIS database for background information on returning clients;
• Assess      client to develop effective case plan;
• Review      case plan with client; provide resource information, referrals, and      direction.
• Perform      other duties as required.

Refer client to appropriate housing providers or if the client is job ready, assist clients in the employment process:

• Identify      client’s specific housing needs, their resources, and barriers to create a      housing plan;
• Collaborate      with housing providers to expedite housing opportunities;
• Assess      skills and previous vocational experience of clients by conducting intake      discussions and reviewing case management notes;
• Review      job listings with clients, providing guidance for pursuing opportunities;
• clothing,      bus tickets, haircut vouchers, email accounts, etc.;
• Perform      employment verifications;
• Conduct      follow-up discussions and provide walk-up assistance.
• Perform      other duties as required.

Conduct weekly follow-up meetings with clients to provide continued support in achieving case plan goals:

• Review      progress, monitor notes in system from other departments, and obtain      additional information to support client in adhering to the case plan;
• Determine      and administer consequences for non-compliance with case plan goals;
• Assist      client in obtaining forms, completing paperwork, and contacting referrals;
• Serve      as an advocate; champion clients;
• Perform      other duties as required.

Ensure data integrity for accurate reporting

• Identify      suitable job training programs and promote to clients, especially      regarding resumes and online applications;
• Establish      and maintain referral resources in the community.
• Perform      other duties as required.

Other Duties:

• Assist      in training newly hired staff;
• Build      and sustain relationships with campus partners;
• Perform      other duties as required.

Work Environment: This job primarily operates in a professional office environment however, occasional off-site venues and outside event areas in various weather conditions are expected. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 25 pounds unassisted. The employee must be able to self-transfer and move throughout the facilities, between buildings, and around campus at multiple sites. Close visual acuity to prepare and analyze reports and data. Visual acuity and physical ability to operate a motor vehicle. The individual will need to sit at a desk for extended periods of time to accomplish tasks and must have the manual dexterity in order to use keyboard and mouse. 

Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are primarily Sunday through Wednesday with time allotted for breaks/lunch. Scheduled hours may vary depending on agency needs. Evening and weekend work may be required as job duties demand. Travel is primarily local during the business day.    

Required:

• High School Diploma
• Strong knowledge of community resources;
• Possess a State of Arizona Level One Fingerprint Clearance Card;
• Intermediate to advanced proficiency in Word, Excel and Outlook; highly accurate data entry skills;
• CPR-First Aid certification within 90 days of employment;
• Naloxone (Narcan) training within 90 days of employment
• Must be able to pass various background checks
• Must pass pre-employment drug test 
• Must be able to Pass MVR with less than 2 moving violations, accidents or a combination of the 2
• Must hold Valid Driver’s License, that has not been suspended within the last 5 years
• Must Be At Least 25 Years of Age to be covered on our auto insurance policy

Preferred:

• Bilingual in English and Spanish.