Shift Lead

Description

Who We Are: 

Burrachos is a locally owned, fast-casual restaurant serving fresh Mexican food. We've been around for over 15 years due to our strong teams, awesome food, excellent customer loyalty, and community support. Our passion is helping create positive connections, one dish at a time!

The Role: 

A Shift Lead provides energetic and enthusiastic support and leadership for the restaurant's daily operations. The Shift Lead is responsible for promoting excellent customer service and directing the work of our great team members. 

What A Day In The Life Looks Like:

• Prepare food orders
• Prep/cook food when needed
• Enter customer sales, accept payments, and provide change when needed
• Handle and resolve customer concerns with professionalism
• Maintain restaurant cleanliness
• Engage with customers
• Answer customer questions
• Lead and help train team members to deliver excellent customer service
• Assist with catering as needed, including taking phone orders, delivering, and working off-site at catering events

Current Open Shifts:

• Various shifts ranging from 7:00 AM to 9:30 PM, including weekends.

What you'll bring to the team:

• Excellent communication
• Dependability
• Be at least 18 years old
• Have at least 3 months of experience working in a restaurant/ customer service
• Ability to work in a fast-paced environment
• Enthusiastic and friendly attitude
• Passion and willingness to train our great team
• Valid driver’s license with a clean driving record

Benefits:

• Base Pay + Tip Incentives currently averaging over $20.00/hour  
• Shift Premium!  Friday-Sunday
• FREE Food! You get a free meal with every shift worked
• Discounts! When you aren’t working, you AND your guests get discounts on our fabulously fresh food
• Flexible Schedule!  Helping you balance other important life commitments, such as family or school