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Shift Lead

Job Description - Shift Lead

We are seeking motivated and dependable Shift Leads to help oversee daily operations and support team performance in a fast-paced retail environment. This role is ideal for someone who enjoys leading by example, delivering excellent customer service, and helping create a smooth and efficient shift experience.

What You’ll Do:

  • Support day-to-day store operations and help ensure shifts run efficiently
  • Lead and motivate team members while promoting a positive work environment
  • Provide excellent customer service and assist in resolving customer concerns
  • Oversee register operations and ensure accurate cash handling procedures are followed
  • Assist with stocking, merchandising, and maintaining store cleanliness and organization
  • Help train new team members on company procedures and service expectations
  • Communicate effectively with management regarding shift performance and operational needs
  • Step in to support multiple areas of the business as needed during busy periods

What We’re Looking For:

  • Previous retail, food service, travel center, or customer service experience preferred
  • Prior leadership or keyholder experience is a plus
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and lead by example
  • Dependable, flexible, and team-oriented mindset
  • Availability to work various shifts, including evenings, weekends, and holidays

Why Join Us?
If you enjoy working with people, taking initiative, and helping lead a successful team environment, this could be a great opportunity for you.

Experience: Previous experience as a cashier, coupled with supervisory skills or team leadership experience is preferred.

Skills: Proficient with cash handling, basic math, and familiarity with point-of-sale (POS) systems.

Communication: Strong interpersonal skills to effectively communicate with customers and team members.

Dependability: Reliability is essential; candidates should be punctual and ready to handle various shifts, including weekends.

Leadership Abilities: A demonstrated capability to lead and motivate a team to meet operational goals.

  • Medical
  • Dental
  • Vision
  • PTO
  • 401k (umatched)
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