Shift Lead

Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive.

This rapidly growing company is seeking an enthusiastic and reliable Shift Lead to work in one of our client’s sites. The ideal candidate must be self-motivated, able to work independently, yet also be a team player. We encourage you to apply if you are looking to advance your career in a fast-growing company. 

Interested applicants can contact Rey Hernandez, Operations Manager, at 610-656-3860.

Schedule: 8 hours per shift Monday to Friday

Pay: $18.00/hour

Duties & Responsibilities: 

• Evaluate, coordinate, and assign daily tasks to team members on assigned shift based on need and skill level. Lead and motivate staff. 
• Manage multiple projects and tasks concurrently. 
• Schedule employee shifts and assign duties. 
• Manage time-off requests and handle last-minute absences. 
• Responsible for training and coaching new employees as directed. 
• Inspect equipment and communicate the need for repairs or replacements to management. 
• Ensure health and safety standards are followed. 
• Address customer and employee complaints. 
• Act as primary onsite point-of-contact for cleaning team for any questions, concerns, or disputes they may have. 
• Inspect all work performed to ensure it meets company standards and client expectations. 
• Foster and maintain a positive work environment. 
• Ensure efficiency of work and adjust as necessary. 
• Lead the team – help them grow in their role. Support their development. 
• Help to motivate our existing team across shifts and keep associates focused on their daily duties. 
• Promptly respond to any client’s inquiries and help ensure client is satisfied daily. 
• Other duties as assigned.

Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post. 

Requirements and Qualifications: 

• Prior floor experience preferred. 
• Ability to quickly learn and utilize Paylocity and other technology as directed and required for the role. 
• Capable of using independent judgment/solid decision-making skills ability. 
• Proven experience as a Shift Lead or relevant managerial role. 
• Knowledge of the industry and relevant health and safety regulations. 
• Proven job reliability, diligence, dedication, and attention to detail. 
• Work well within a team. 
• Demonstrate excellent written and verbal communication skills. 
• Leadership skills and ability to make decisions fast. 
• Strong problem-solving aptitude. 
• Ability to stand for long periods. 
• Must be flexible with working nights, weekends, and holidays. 
• Must have a valid Driver’s License. 
• The ability to anticipate customer needs, change goals and direction quickly and multitask. 
• Bilingual (English / Spanish) a plus. 

Material and Equipment Used: 

• Must be familiar with standard cleaning supplies and chemicals. 
• Must be familiar with equipment, includes but not limited to pallet jacks, floor scrubbers, 
• vacuums, and other similar equipment. 

Physical Requirements: 

• Must be able to lift up to 50lbs independently and ability to bend. 
• Extensive standing and walking