Locally owned since 1952, Burgermaster is a family-owned restaurant chain specializing in local, grass-fed beef burgers served drive-in style. Burgermaster feels like your neighborhood family-oriented diner, while serving food at speeds comparable with fast food restaurants! We are a growing fast casual restaurant group with a footprint across multiple locations. Our brand is known for its innovative approach to dining, commitment to quality, and a culture that champions growth, learning, and operational excellence. As we continue to expand, we are looking for shift leads who shares our passion for the restaurant industry and is eager to grow with us.
Role and Responsibilities
Assists manager to oversee restaurant operations by focusing on quality food and service
Enforcing policies and ensuring employees are working the “Burgermaster way” as defined by Managers and Corporate
Responsible for running the line and employees get their required breaks and mealtimes
Assist with food costs by reducing or eliminating waste and knowing when to place other business priorities above food cost
Assist with labor cost by ensuring employees on the clock are working, and ensuring the proper amount of employees are working
Assist with prep work and cleaning, including checklists
Reports issues of attitude, behavior, and attendance, ensuring situations are recorded following the incident reporting process and/or brought to Manager’s attention
Coordinate which station each team member is assigned to for the shift
Act as center of communication for the kitchen
Attends Supervisor trainings as required
Supervisor may be scheduled specific stations and/or jobs , but is expected to switch stations and/or jobs as needed to support the team
Other duties as assigned
Required Knowledge, Skills, and Abilities
Excellent time management skills.
Proven customer service skills
Knowledge of all stations in the kitchen
Demonstrate leadership skills
Excellent organizational skills and attention to detail.
Ability to read English and comprehend simple instructions
Familiarity with food handling, safety, and other restaurant guidelines.
Education and Experience
High school diploma or equivalent preferred
Previous restaurant experience required
Previous Supervisory experience preferred
Basic understanding of professional cooking and knife handling skills
Food handlers permit required within 7 days of hire
ServeSafe certifications required within 1 year of hire to Supervisory role
Work Environment
Prolonged periods standing, walking, and working around kitchen equipment
Must be able to lift 50 pounds at times.
Must be comfortable working long hours, including nights and weekends.
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