Shift Leader

About Mama’s Pizza:

Mama’s Pizza is a locally admired brand known for quality ingredients, exceptional service, and a welcoming atmosphere. Our La Vista location is a bustling hub, and we're looking for a dedicated Shift Leader to join our team. This is a hands-on role for someone who thrives in a fast-paced environment and is ready to take the next step in their career.

Position Overview

As a Shift Leader, you will assist in overseeing all aspects of the restaurant's daily operations, ensuring a smooth service, high food quality, and a well-trained staff. You will work closely with the team to ensure operational excellence, including leading and mentoring staff, managing day-to-day tasks, and ensuring an exceptional guest experience.

Key Responsibilities:

• Support daily restaurant operations, ensuring smooth and efficient service.
• Supervise and lead shifts, setting a positive example with a hands-on approach during peak hours.
• Assist in hiring, training, and developing team members, including new and part-time staff.
• Ensure high standards of food quality, cleanliness, and safety are maintained at all times.
• Monitor and manage staffing schedules, ensuring proper coverage during peak times.
• Assist with inventory management, vendor relationships, and ensuring stock is appropriately maintained.
• Help resolve customer concerns and operational challenges as they arise.
• Collaborate with the General Manager to drive revenue and improve team performance.
• Assist in monitoring sales, labor, and food costs to maintain profitability.
• Ensure compliance with health, safety, and labor regulations.

What We're Looking For:

We're seeking an organized, dependable, and motivated individual who can handle multiple tasks at once and maintain a positive work environment.

The ideal candidate will have:

• 1+ years of restaurant management or supervisory experience, preferably in a quick-service or fast-casual setting.
• A strong ability to lead, motivate, and mentor a team.
• A hands-on, lead-by-example approach to managing staff.
• A keen eye for operational efficiency and customer service excellence.
• Ability to manage high-volume service, especially during peak times.
• Willingness to work flexible hours, including evenings and weekends.
• Knowledge of inventory management, scheduling, and labor control.

Work schedule

• Weekend availability
• 10 hour shift
• 8 hour shift

Supplemental pay

• Bonus pay
• Other
• Tips

Benefits

• Health insurance
• Vision insurance
• Paid time off
• Profit sharing
• Other