Shift Leader

A Shift Leader is responsible for the restaurant's overall operations during his/her shift. Responsibilities include, but are not limited to:

• Ensure that all company standards are met; company policies and procedures are followed.


• Ensure costs are properly controlled.


• Communicate clearly with the employees, supervising them effectively to ensure their assignments are completed properly.


• Inventory supplies and reorder items.


• Adjust the Par Prep Sheet so that fresh product is continually available to serve guests.


• Observe and guide crewmembers as they perform their assignments, reallocate labor and coordinate overall operations.


• Ensure that guests are served quickly and efficiently; solicit guest feedback and resolve guest complaints.

The Shift Leader is responsible for exhibiting a friendly and enthusiastic attitude while performing job assignments, showing a caring attitude for guests and employees, and maintaining the company’s operational quality and cleanliness standards. This position includes administrative duties which require basic computer skills. A qualified candidate should possess the ability to learn in a fast paced environment, maintain cash variances at acceptable levels, have reliable transportation, project a professional appearance and a positive attitude at all times in the restaurant.

This position requires you to stand for up to 8 hours during a shift, and be able to lift 50 pounds. This position also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.