Shift Leader - Bakery & Deli Associate

Employment Function

Henri’s Bakery & Deli is searching for an energetic Shift Leader - Bakery & Deli Associate

to join our team focused on providing best-in-class customer service and creating extraordinary customer experiences.

Position Summary

Henri’s Bakery and Deli has been an Atlanta institution for over 90 years. Henri’s is best known

for our tasty sandwiches and salads, as well as our delicious bakery offerings. We are looking for energetic and customer service-oriented individuals to serve our customers.

Core Responsibilities

• Greet Henri’s customers, answer questions and help each guest have a great experience.
• Being knowledgeable about our offerings and answering customer & associate inquiries.
• Responsible for opening and closing the store independently when needed.
• Being a set of additionl eyes and ears for the General Manager regarding customer service, customer issues, personnel, etc.
• Support the General Manager to ensure our store is set up for success each day by leading and completing opening and closing duties and checklists.
• Help prepare customer orders in our bakery, deli and beverage areas.
• Help our guests through the checkout process utilizing our point-of-sale system.
• Ensure our store environment remains clean and presentable to our guests. This includes the retail area and supporting our back of the house production team with keeping all areas organized.
• Become the subject matter expert in all areas of the bakery and deli and assist in training of new staff members.
• Assist the General Manager with activities such as inventory, ordering and scheduling when needed.

We are looking for:

• 2+ years previous customer service experience directly interacting with customers, food & beverage experience is preferred
• High-energy and enthusiastic individuals
• Ability and desire to work in a fast-paced environment
• Flexible work availability Monday’s through Saturday’s
• Dependable mode of transportation to and from work
• Someone to takes initiative and is ambitious, wants to learn and grow with the company.

Perks:

• Employee benefits such as 401(k) matching
• Paid Time Off
• Employee discounts
• Shift Meal
• Closed on Sunday
• Career development and advancement opportunities

Work schedule

• 8 hour shift

Supplemental pay

• Tips

Benefits

• Flexible schedule
• Paid time off
• 401(k) matching
• Referral program
• Employee discount
• Paid training