Shift Manager 2nd shift

Description

MISSION STATEMENT: Leading adolescents to a new legacy.

The mission of CLEARFORK ACADEMY is to offer the highest quality and professional, substance abuse and mental health treatment across a full continuum of care. 

We are committed to treating patients and their families with the highest regard and respect as clients work toward reaching their highest growth potential in their recovery process. This is accomplished through the strict adherence to the highest ethical standards of care and policies and procedures set forth by the Texas Department of State of Health Services and the Joint Commission.

• CLEARFORK ACADEMY ensures all clients are treated with compassion, respect, and dignity regardless of race, creed, age, sex, handicaps, or sexual orientation.
• CLEARFORK ACADEMY employees are competent and responsible personnel who adhere to a strict code of professional ethics which include but are not limited to the prohibition of fraternization with patients, exploitation of clients, or any criminal behaviors.
• CLEARFORK ACADEMY provides clients with accurate and complete information regarding the available services including the program rules, regulations, goals, and objectives of the program.
• Appropriate availability of alternative treatment modalities is made at any time before during or after treatment if they are requested or the client’s needs are out of the scope of our practice.
• CLEARFORK ACADEMY will ensure that discharge from treatment is conducted in accordance with Texas rule standards.
• CLEARFORK ACADEMY provides both Texas and Joint Commission environment of care standards. 
• CLEARFORK ACADEMY will take all necessary and appropriate measures to maintain individual client records and information in a confidential and professional manner.
• CLEARFORK ACADEMY strives to maintain positive relations with the surrounding community and pursues every reasonable action to encourage responsible client behaviors and community safety. 

SUMMARY

The Shift Manager at CLEARFORK ACADEMY is responsible for directly overseeing all Behavioral Health Technician and Milieu operations during their assigned shift. This includes ensuring efficient flow of all shift aspects even when not on duty. The Shift Manager performs their duties in a competent manner under the direction of the Director of Residential Services (Director) and manages the facilitation of all educational, recreational, and therapeutic activities. The Shift Manager ensures all Behavioral Health Technicians provide hands-on-care by observing and interacting with adolescents who struggle with substance abuse disorders and secondary mental health disorders as a result. The Shift Manager is responsible for scheduling, to include finding replacements, employee evaluations, disciplinary actions, and training of all Behavioral Health Technicians assigned to their shift. The Shift Manager reports directly to the Director of Residential Services and works closely with them to ensure all programming and staffing needs are being met. 

AGE/PATIENT POPULATION(S) SERVED

Age of Patient Population Served: Adolescent and Young Adult Males/Females 

Population Served: Person’s meeting DSM 5 criteria for substance use disorders with or without co-occurring psychiatric illness.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages staffing for all shifts and communicates with Director on all staffing needs. Responsible for finding staff replacements, controlling overtime, PTO requests, and monitoring staffing needs based on census, to include sending staff home based on census and ratio demands. Creates and maintains a regular schedule for all Behavioral Health Technicians assigned to their shift. Notifies Director of any scheduling concerns and works with fellow Shift Managers to remedy absences. 
• Approves payroll hours and ensures logged hours are correct, to include correct clock in and out times and lunch breaks.
• Administers performance evaluations for all Behavioral Health Technicians on their shift. 
• Conducts and monitors all training requirements for Behavioral Health Technicians on their shift. Mentors and develops subordinates through teaching, coaching, and mentoring. 
• Works directly with Director to accomplish Clearfork Academy objectives. 
• Maintains accountability of all assigned Behavioral Health Technicians, to include assigning Behavioral Health Technicians to designated zones or areas during their shift.
• Conducts shift change meeting with incoming and outgoing Shift Manager, collecting all administrative data, briefing on the day’s events, any significant actions or activities, and any special precautions. 
• Administers disciplinary actions, corrective training requirements, and recommends formal punishment for Behavioral Health Technician disciplinary actions. 
• Serves as a safety officer and ensures the safety of both Behavioral Health Technicians and clients is maintained constantly.
• Serves as a steward of Clearfork Academy assets and equipment. Monitors equipment, maintenance, and facility needs and communicates any shortcomings to the Director, Facility Maintenance, or Office Manager depending. 
• Holds Behavioral Health Technicians accountable to job duties and ensures that the Clearfork Way is followed in all aspects of programming and daily activities. 
• Schedules and oversees the transportation requirements for clients during their shift. 
• Performs other duties and tasks as required.

AGE SPECIFIC COMPETENCIES (ADOLESCENT AND YOUNG ADULT MALES/FEMALES) 

• Allows patient to maintain control; involves patient in decision-making and planning of care, as appropriate to condition and situation.
• Encourages participation in care.
• Demonstrates clinical knowledge of expected vital signs.
• Identifies trauma, abuse/neglect or exploitation a client may have experienced.
• Encourages family support.
• Recognizes/respects concerns over interruption of work/plans/separation from family, etc.
• Recognizes fears regarding potential lifestyle changes.
• Encourages verbalization of fears and anxiety; maintains age-appropriate communication.
• Demonstrates an understanding of developmental milestones of adolescents and young adult.

Requirements

MINIMUM JOB REQUIREMENTS

Education, Training, and Experience Required:

? Associate’s Degree in related field of study (preferred)

? High School Diploma or one year of work experience.

? 1 to 3 years work experience as a Behavioral Health Tech, Recovery Advocate, Direct Care Staff, or Mental Health Technician (preferred)

? Current Basic Life Support and First Aid certification (upon hire)

? Current CPR/FA certification (upon hire)

? Current Handle with Care Physical Holding Certification (upon hire)

? Current Food Handler or Safeserve certification (upon hire)

? Must possess a valid Class C Texas Driver’s License

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

? Knowledge of industry standards as related to the position of Recovery Advocate.

? Professional readiness: Issues related to self-awareness, diversity, ethics, and continuing education.

? Knowledge of PC and Mac software programs, particularly Microsoft Word and Excel is required.

? Written and oral communication skills; must be able to concentrate on work amid distractions such as noise, conversations, and foot traffic.

? Must maintain self-control in volatile or hostile situations such as when verbally or physically confronted in an aggressive manner.

? Must be able to work independently with little direct supervision in an unstructured environment with multiple demands

? Ability to represent the program well in interactions both inside and outside the facility.

? Demonstrates an understanding of the developmental milestones of adolescents and young adults.

PHYSICAL DEMANDS/WORKING CONDITIONS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand or sit for extended periods of time. The employee must occasionally lift and/or move up to 25 pounds.

The job requires frequent contact with water (hand washing and cleaning) and working with body fluid and hazardous chemicals. When under these working conditions, OSHA standards and universal precautions must be followed at all times.

While performing the duties of this job, the employee must be able to work in a fast-paced environment with minimal to high volumes of stress.

EEOC STATEMENT:

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin