The Role: As Food and Beverage Shift Manager, you will Supervise restaurant activities and employees to ensure smooth and efficient service, ensuring staff meets service standards in our multi-outlets.
Responsibilities: •Hires, trains and manages staff in accordance with organizational and approved departmental standards, policies and programs •Maintains high food, service and health and safety standards •Responds to guest and employee needs and resolves complaints and issues •Inspects food outlets and observes workers and patrons to ensure compliance with occupational, health, and safety standards •Controls labor and operating expenses along with monthly inventory controls •Schedules and directs staff in the performance of work assignments. •Maintains high visibility during peak periods •Excellent written and communication skills •Ensuring all Guests receive superior service •Ability to work Flexible hours •Perform other duties as assigned
Qualifications: •Must be 21 years of age or older •Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board •Must be a high school graduate or equivalent •Must have two or more years related experience •Must be available to work flexible shifts, weekends, and holidays Physical Demands & Work Environment: •Frequently required to lift up to a maximum of 30 pounds •Regularly required to see, hear, talk, bend, twist, stand and walk; use hands to finger, handle, or feel; reach with hands and arms •Able to interact with others while maintaining a positive and professional demeanor in a work environment that is frequently faced paced and noisy. •The work environment contains bright lights, loud noise, and stressful situations.
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