Shift Manager Marketplace

Position Summary: Responsible for supervising the activities of all F&B team members during a shift, ensuring all functional job duties are performed according to established company policies.

Job Title: Shift Manager Marketplace   

Department: Food & Beverage

Reports To: Asst Manager Marketplace

FLSA Designation: Exempt

License Type: Gaming

Salary: $70,000 to $85,000

Essential Job Functions:

• Ensures all guests are served in a prompt, professional, and courteous manner


• Builds relationships with guests and leads his/her team members to deliver superior service to our guests


• Ensures proper staffing for forecasted volume and budgetary guidelines


• Communicates any problems or concerns to Manager or other departments as needed


• Cultivates and enforces company and department policies and procedures


• Notifies and trains team members on any changes in policy and procedure


• Maintains thorough communication between shifts


• Works well as a team with leaders within Food & Beverage and throughout the property to ensure proper communication


• Properly and thoroughly completes all administrative responsibilities required in his/her role


• Monitors business levels and adjusts staffing levels as necessary to ensure all beverage outlets are staffed appropriately


• Assists trainers in properly training new team members


• Assists team members in their duties as needed


• Maintains a constant awareness of services, promotions, and events offered at Rivers and communicates this information to all team members


• Maintain high sanitation standards and ensures all Board of Health regulations are adhered to


• Maintains sufficient materials and products in the work location


• Sets high standards by complying with all departmental rules, policies, and procedures


• Ensures that all Team Members are treated in a fair and consistent manner


• Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy


• Performs any other duties as specified or assigned by the Director or any member of xecutive management


• Coach and train on policies and procedures


• Directly communicate with F&B Director on all menu changes


• Review and analyze food and beverage costs


• Understand and manage Profit and Loss statements


• Assist in recruiting, recommend for hire of new Team Members


• Develop, train and guide outlet chefs and supervisors


• Ensure overall outlet is ran efficiently, to include but not limited to sanitation & cost, labor


• Perform all other duties as assigned

Qualifications:

• Possesses complete knowledge of all procedures related to the job


• Must possess outstanding interpersonal communications skills to effectively interface with guests, supervisors, and team members


• One to two years’ experience in the hospitality field, with at least 1-year supervisory experience or equivalent training


• Must have successfully completed and maintain certification in ServSafe (Food Sanitation Management) and Responsible Alcohol Training within 90 days of employment


• Adequate knowledge of beer, wine, and spirit offerings and industry trends is required


• Must be able to use a computer and fluent in Microsoft Office applications


• Must be able to understand and communicate Safety Data Sheets to all team members


• Must possess a cooperative, helpful, and friendly nature


• Ability to work flexible shifts, hours, and days of the week, including holidays and weekends


• Ability to successfully fulfill the pre-employment process and maintain all licensing requirements

Working Conditions:

• Regularly required to see, stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear


• Must occasionally lift and/or move up to 25 pounds


• Regularly required to stoop or kneel and stand for long periods of time


• Regularly required to move with a sense of urgency, including pivoting and shuffling