Shift Manager - The City Forum

Exciting Opportunity: Become a Shift Manager at The City Forum!

Are you ready to step into a dynamic and rewarding leadership role? The City Forum is looking for a motivated and enthusiastic Shift Manager to join our team! If you're passionate about customer service, team development, and creating memorable experiences, this could be the perfect opportunity for you. Collaboration is at the heart of what we do, and you'll be working closely with a supportive management team to ensure success.

About the Role: As an Shift Manager, you'll play a key role in ensuring the smooth and profitable operation of our facility. You will collaborate with the leadership team by leading and mentoring team members.  You'll not only make critical decisions but also foster a collaborative environment where teamwork thrives. Your leadership will be essential in maintaining our high standards and ensuring that every guest leaves with a smile.

Key Responsibilities:

• Lead Daily Operations: Collaborate and manage day-to-day activities to ensure everything runs smoothly.


• Team Collaboration: Work closely with your team, encouraging open communication and cooperation to achieve shared goals.


• Be the Decision-Maker: Use your leadership skills to make sound business decisions, even in challenging situations.


• Drive Customer Satisfaction: Ensure all guests feel welcome and receive exceptional service.


• Develop Your Team: Select, train, and continually develop your team to be their best, fostering a collaborative and positive work environment.


• Maintain Excellence: Uphold our standards in facility maintenance, cash handling, and policy compliance.


• Availability: Be available to work nights, weekends, and holidays to meet the needs of our business.

Why Join Us?

• Leadership Opportunity: Take charge of a team and make a real impact.


• Team Collaboration: Be part of a management team that values and promotes collaboration.


• Professional Growth: Continuous opportunities for learning and development.


• Dynamic Environment: Work in a fast-paced, fun, and engaging setting.

What We're Looking For:

• Strong decision-making and leadership skills.


• Excellent communication and customer service abilities.


• A proactive and energetic approach to managing challenges.


• Experience in a supervisory role is a plus.


• Availability: Flexibility to work nights, weekends, and holidays.

Physical Requirements:

• Ability to stand, walk, and move around for extended periods.


• Comfortable working in a dynamic environment with varying temperatures and noise levels.


• Able to lift and carry up to 20 pounds.

Join Our Team! If you're ready to take on a leadership role in a vibrant and exciting environment, apply today! We're looking for individuals who are passionate about making a difference, eager to collaborate, and ready to grow with us. The City Forum is the place where your career can thrive while you help us create unforgettable experiences for our guests.

Apply now and become part of something amazing!

Benefits:

• Health Insurance


• AD&D Insurance


• Dental Insurance


• Vision Insurance


• Employee discount


• Konnect MD

Project 2231 is a family-owned Hospitality and Entertainment company that operates Miss Lucille’s Marketplace, Miss Lucille's Cafe, Dock 17, The City Forum,  ACME Athletics, Astro Kettle Corn, and Varsity Pins.