Shift Supervisor

We're seeking a Shift Supervisor that excels in multi-tasking and providing a great guest experience! You'll be responsible for ensuring that our front of house operations run smoothly during your shifts. Must be a hospitality professional ensuring guest receive warm welcome and excellent service. Prepare shift plans, supervise Team Members, and work well with a team of leaders executing operational plans.

Position Type:

• Full-time

Our Benefits Include:

• Paid training
• Employee discounts
• Flexible scheduling (and closed on Sundays)
• Competitive pay
• Scholarship opportunities
• A fun work environment where you can positively influence others
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals

Shift Supervisor Responsibilities:

• Ensuring that guest have a great experience
• Respond effectively and courteously to customer inquiries and complaints
• Maintaining food and safety standards are being followed at all times
• Time management ensuing key responsibilities are performed during shift
• Effective decision-making and problem solving
• Excellent interpersonal, leadership and communication skills
• Assign tasks, monitoring work activities and employee performance
• Ensuring that required tasks are completed and sales goals are achieved
• Cash handling responsibilities including finalizing shift sales
• Encourage professional conduct, safe work practices, and positive relationships with employees
• Train new employees on work tasks, and working safely
• Ability to work on your feet for the duration of your shift
• Handling emergencies, and mediating when needed
• Additional duties as assigned
• Work well in a fast-paced environment and with a team

Requirements

Previous management or leadership experience

Strong problem-solving skills

Location: 845 E. Lancaster Avenue, Downingtown, Pa. 19335

If you are a talented and motivated individual looking to enhance your hospitality and business service skills while employed in a rewarding and enthusiastic work environment, apply now to be a part of the Chick-fil-A Downingtown team!

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Benefits

• Paid training
• Employee discount
• Health insurance
• Flexible schedule