Shipping Account Liaison

TWENTY2 is seeking to hire a full time Shipping Account Liaison.

We are a full service wallpaper and textiles partner, our design driven team provides development and manufacturing expertise for private label collections and custom projects. We put our knowledge to work for our partners; when they succeed so do we. 

This is a great opportunity for someone with great communication skills and an eye for detail to join our Shipping Department. This position is both physical and computer based, and requires being on your feet for long periods of time and lifting up to 50 pounds. The typical daily job responsibilities include: checking order information for accuracy to create shipping labels (70% of your day), communicating with customers and troubleshooting shipping issues (20%), carefully packaging wallpaper and textile rolls in boxes and assisting with various warehouse tasks (10%).

Shipping Account Liaison Responsibilities:

- Customer Service - maintaining and cultivating long-term positive relationships with our artist & designer partners 

- Communicate with clients & carriers - answering questions and problem solving

- Use TWENTY2 programs to process orders and generate shipping labels

- Check packing slips and order information for accuracy

- Pack wallpaper and textile orders to high company standards

- Help ensure that all orders ship on time or ahead of schedule

- Use small equipment such as ladders and pallet jacks

- Able to be trained on forklift

- Maintain an organized and clean work space

- Other related tasks as assigned

QUALIFICATIONS:

Customer Service Experience strongly preferred

Shipping Experience preferred

Strong written and verbal communication skills

High school diploma or equivalent

Keen attention to detail

Hands on work style and experience

Possess a positive attitude and “can do” personality

Able to thrive in a deadline-driven environment

Ability to lift up to 50 pounds

Ability to utilize ladders and other small equipment

Ability to learn and utilize proprietary computer software

Strong organizational and prioritization skills

Resourcefulness and creative problem solving

Ability to work independently and as part of a team

Every department at TWENTY2 requires a thorough and detail oriented mindset. Our shipping department proudly carries the responsibility of doing the final inspection on all orders before sending them to their final home.

WHO WE ARE: 

Website: https://printing.twenty2.net/

Instagram: https://www.instagram.com/twenty2wallpaper/

At TWENTY2, our culture is grounded in collaboration, curiosity, and purpose. We value open communication, cross-functional teamwork, and a commitment to continuous innovation. Our team is united by a dedication to reliability, inclusivity, and environmental responsibility, with a shared focus on making a meaningful impact for our partners and our community.

BENEFITS:

Eligible for 20 days of paid time off

Paid holiday program

Paid Family Leave

Medical Benefits

Professional Development 

401k Program

Bonus Program and more