Shipping Administrator manages and coordinates the shipping and logistics processes, ensuring accurate documentation, timely deliveries and compliance with regulations.
Key Responsibilities
Coordinate and process shipments: Create shipping labels, pack lists, advance shipping notifications, and ensure timely dispatch and delivery.
Manage documentation: Maintain shipping records, invoices, bills of lading, packing lists and certificates of origin for both domestic and international shipments.
Customs and compliance: Assist with customs clearances, export/import documentation, and ensure adherence to government regulations and company policies
Communication and coordination: Collaborate with carriers, freight forwarders, suppliers, internal teams, and customers to resolve shipping issues and provide updates
Inventory and supply management: Monitor shipping supplies, assist with restocking, and track inventory levels
Reporting and performance tracking: Prepare regular reports, monitor KPIs and support process improvement initiatives.
Problem-Solving: Address delays, damages, or discrepancies in shipments and participate in corrective actions.
Required Skills and Qualifications
Experience: Proven experience in shipping, logistics, or import/export administration
Technical proficiency: Familiarity with shipping software, ERP systems, order management systems, variety of customer portals and Microsoft Office applications
Organizational skills: Strong attention to detail, time management, and ability to handle multiple shipments simultaneously
Communication: Excellent interpersonal skills for coordinating with internal teams and external partners.
Problem-solving and decision-making: Ability to resolve shipping issues efficiently and make informed decisions under pressure
Knowledge of regulations: Understanding of customer procedures, regulations, international shipping rules, and safety compliance where applicable
U.S. citizenship and valid driver’s license required
Personal Attributes
Proactive and results-oriented with the ability to meet deadlines
Collaborative team player with adaptability to fast-paced environments
Analytical mindset for process improvement and efficiency
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