Shipping and Receiving Associate

Summary

A Shipping and Receiving Associate is responsible for preparing outgoing shipments and receiving incoming shipments. Their duties include organizing inventory for easy retrieval as new orders come in, reviewing incoming and outgoing shipment schedules to maintain productive operations and documenting damages to inventory.

Key Accountabilities |

• Meet or exceed organizational goals for safety, quality, cost and delivery
• Meet or exceed expectations regarding the organization’s attendance policy

Key Responsibilities 

• Ensures company standards for safety, quality and customer satisfaction are met or exceeded
• Maintains a clean, safe and orderly work area at all times and notifies leaders when potential concerns arise
• Obtain and process product orders, including receiving deliveries, processing orders into Arrow Flow, and distributing packages and other goods throughout the facility
• Verifies incoming and outgoing shipments and prepares items for shipment: compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records
• Receives goods and verifies the quality and count of all items unloaded from cars, trucks and trailers; checks against suppliers count and immediately reports discrepancies to carriers, supervisor, and purchasing officer per company policy
• Verifies and records all items loaded for shipments
• Properly handles hazardous chemicals and their placement to ensure compliance and the safety of others
• Maintains database of shipment data to ensure that customer orders are updated and appropriate billing documents are provided to accounting or other associated departments as required
• Notifies supervisor of major discrepancies, over-shipments, or substitutions
• Prepares bills of lading as needed
• Completes information on damage claims for in-transit damage
• Transports materials on shipping dock with a hand truck or other vehicle as needed
• Maintain the warehouse area through organizing, cleaning and cataloging inventory as needed
• Schedule shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff on hand to manage the shipments
• Trouble shoot shipping issues and customer complaints that arise and work to resolve
• Place customer product in warehouse by packing, lifting items as necessary, operating forklifts and pallet jacks
• Ensure all visitors sign in and follow ITAR protocols
• Answer and direct phone calls related to all shipping and receiving needs
• Other related duties as assigned
• Must be available to work Monday through Friday from 7:30am to 4:00pm during the training period. After training is completed, the regular schedule will be 8:00am to 4:30pm, Monday through Friday.

Qualities for Success

• Demonstrates Arrow Finishing Core Values
• High school diploma or GED equivalent
• Must be a Citizen of the United States of America or have a current Green Card
• General knowledge of anodize terminology
• Strong attention to detail to ensure safety and quality
• General computer skills and the ability to work with basic computer programs
• Ability to balance workload effectively and stay organized
• Ability to read and understand processes, procedures, and instructions
• Ability to work and collaborate with others respectfully and professionally
• Ability to be dependable and punctual, work overtime as needed

Physical Requirements

• Lift up to 10 lbs. regularly and up to 30 lbs. on occasion
• Ability to use hand tools requiring using fine dexterity and precision
• Standing, sitting, walking, stooping, and bending for 8 hours as the position requires
• Ability to withstand occasional odors
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We are proud to offer a comprehensive and competitive benefits package designed to support the health, well-being, and financial security of our employees and their families. At Arrow Finishing, our commitment to our team is rooted in our five core values of People, Excellence, Integrity, Communication, and Innovation. Become part of a team where our values shape every action and decision. Experience a workplace dedicated to your growth, well-being, and success. Join Arrow Finishing and make a meaningful impact today!

Medical Benefits

• Medica Passport Choice Network
• Medica Elect Network
• Medica VantagePlus Network

Health Savings Account (HSA)

• Administered by Alerus: Save pre-tax money for medical expenses.
• Annual Company Contribution
• Wellness Incentives: Earn up to $75 per month for meeting wellness goals, up to $900 a year.

Dental & Vision Benefits

• Dental Insurance
  • Employer Paid
• Voluntary Vision Insurance
  • Employee Paid

Income Protection

• Life Insurance: A basic life insurance policy is provided to employees at no cost in the amount of $50,000, with an option to purchase additional coverage.
• Short-term Disability Insurance: Coverage to protect your income during illness or injury for up to 12 weeks at 60% of your income, employee-paid.
• Long-term Disability Insurance: Coverage to protect your income during illness or injury for the period following 12 weeks at 60% of your income, employer-paid.

Additional Voluntary Benefits

• Accident, Critical Illness, and Hospital Insurance: Supplemental coverage for unexpected events.
• Whole Life with Long-Term Care: Coverage that combines life insurance with long-term care benefits.
• Pet Insurance: Coverage for your furry family members.

Financial Security

• 401(K) Retirement Plan: Save for your future with company match contributions. Arrow Finishing contributes to a Safe Harbor match of 100% of the first 3%, and 50% up to 2%.
• Limited Flexible Spending Account (FSA): Set aside pre-tax money for dental, vision, and dependent care expenses.

Paid Time Accrued (PTA)

• Generous Time Off: Accumulate paid time off based on years of service, starting the first week of employment. Newly hired employees accumulate 80 hours in their first year.
• 8 paid company holidays.

Wellness Programs

• Medica Value Adds: Access to wellness resources and programs to support a healthy lifestyle.
• My Health Rewards: Earn rewards for participating in health and wellness activities.

Employee Assistance Program

• Medica offers a toll-free hotline 24 hours a day, 365 days a year with counselors who can help resolve personal and work concerns, family problems, and financial difficulties for all employees regardless of coverage. Call 1-800-626-7944 and counselors will help you identify, understand, and cope with problems.

Milestone Anniversary Awards

• Receive a bonus for achieving anniversary milestones; bonuses range from $100 to $5,000.

Educational Assistance

• Up to $5,250 a year towards education supporting your role.

Payroll

• Pay occurs every week on Thursdays.

Eligibility

• Full-Time Employees: Benefits are available to full-time employees working 30 hours or more per week.
• Family Coverage: Options to cover your spouse and dependent children under age 26.

Must be available to work Monday through Friday from 7:30am to 4:00pm during the training period. After training is completed, the regular schedule will be 8:00am to 4:30pm, Monday through Friday.