Shipping & Receiving Clerk

Mobius Mobility is looking for a Shipping & Receiving Clerk to join our growing team! In this role, you’ll be responsible for receiving shipments, managing documentation, and tracking orders using our CRM tools. You’ll also help maintain controlled inventory areas, properly segregate materials in accordance with our quality management system, and ensure all customer orders are delivered accurately and on time.

General job duties as a Shipping & Receiving Clerk:

• Medical device experience preferred, working with the disability community a plus
• Detail, safety, and quality oriented
• Must be able to bend, twist, and reach frequently, must be able to lift 75lbs frequently
• Experience with handling customer complaints
• Outstanding customer service skills and ability to maintain a high level of quality
• Ability to prioritize work and multi-task effectively
• Good computer skills including proficiency using Microsoft Office (Word, Excel, PowerPoint)
• Excellent written and verbal communication skills – internally and externally
• Ability to work as part of a team and provide support to departmental and company goals
• Ability to maintain confidentiality when provided with sensitive information
•  Maintains active Lithium Ion battery shipping certificate

Education Requirements:

•  AS or BS degree preferred with technology related coursework. 
• 1-3 years in a shipping, receiving, inspection, materials or quality preferred

To be successful in this role as a Shipping & Receiving Clerk, you will need the following skills:

• Maintains incoming and outgoing packages in warehouse
• Tracking inventory, keeping accurate records
• Packages and weighs items for proper postage, printing of shipping labels
• Inspection of goods received for damage and distribution of products to appropriate departments
• Maintains controlled inventory areas per quality management system
• Utilize CRM software to document, manage and track user orders
• Completes all quality paperwork following Good Documentation Practices
• Maintain shipping and receiving and inventory/controlled areas
• Prepare documents, such as work orders, bills of lading, and shipping orders to route materials
• Pack, seal, and label materials to prepare for shipping
• Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of shipment
• Adhere to shipping and receiving policies/procedures, and regulatory compliance procedures
• Thrive in a fast paced, professional, customer-oriented company.
• Perform general physical activities to load, unload, sort and move shipments by hand or using material handling equipment
• Complete daily shipping and receiving logs

General

• Participate in surveys conducted by authorized inspection agencies.
• Participate in the company’s Performance Improvement Program
• Participate in company committees when requested
• Participate in in-service education programs provided by the company
• Pursue continuing education programs appropriate to job responsibilities
• Perform other special projects or duties as determined by management
• Report any misconduct, suspicious or unethical activities to the Compliance Officer, FDA Management Rep., Safety Officer or HIPAA Officer as appropriate

Physical Requirements:

• Ability to complete all tasks that require the use of a computer and office equipment
• Ability to move throughout the building and grounds and communicate with employees, customers and others
• Must be able to bend, twist, and reach frequently, must be able to lift 75lbs frequently

About Mobius Mobility:

Behind our brick walls sits a team of professionals who strive to make a difference every day through thoughtful engineering, design, and manufacturing. One hour from the beach, Boston, and the mountains, the historic Amoskeag Millyard once housed the largest textile mills in the world. It is now home to Mobius Mobility, where we are taking the same innovation and cutting-edge technology into the modern age.

Today, Mobius Mobility distributes the next generation iBOT® Personal Mobility Device – a breakthrough product in the field of personal mobility. With dynamic stabilization technology, the ability to climb stairs, and four distinct driving modes, the iBOT® provides people with disabilities new levels of independence and access. We are committed to helping our clients reach, climb, and go – wherever and whenever they choose!