Shipping and Receiving Clerk

Starling Buick GMC  is seeking an experienced and reliable Parts Counter Associate to join our team. The ideal candidate must have prior General Motors (GM) parts experience and a passion for providing outstanding customer service. You’ll be working in a fast-paced, team-oriented environment where accuracy and efficiency are key.

Responsibilities:

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  Assist customers (both retail and wholesale) and service technicians in selecting and purchasing correct GM parts

  
  


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  Look up parts using GM cataloging systems and order as needed

  
  


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  Maintain inventory accuracy and process returns and warranties

  
  


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  Receive, stock, and track parts shipments

  
  


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  Communicate effectively with service, sales, and customers

  
  


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  Handle incoming calls and online inquiries professionally

  
  


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  Ensure parts counter and storage areas remain clean and organized

  
  

Requirements:

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  Minimum 1–2 years of General Motors (GM) parts experience required

  
  


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  Proficiency in GM parts cataloging software (e.g., Tekion, GlobalConnect, CDK, etc.)

  
  


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  Strong knowledge of automotive systems and parts

  
  


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  Excellent communication and customer service skills

  
  


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  Ability to multitask in a fast-paced environment

  
  


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  High school diploma or equivalent; additional technical training is a plus

  
  


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  Tekion CRM experience is a plus