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Shipping & Receiving Clerk

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Job Description - Shipping & Receiving Clerk

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this Shipping & Receiving Clerk opportunity at NDX Twin Cities Dental Lab in Falcon Heights, MN.  


The regular hours for this position are from 7:30 AM to 4:30 PM, Monday through Friday, and subject to change from time to time. 


This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!   


Primary Responsibilities and Essential Functions of the Position:



  • Enter sales orders into Magic Touch for all cases, print, QC and attach

  • Call offices to clarify order entry, questions, due dates and rush cases

  • Assist with answering incoming Company phone calls

  • Schedule all incoming cases

  • Responsible for invoicing all finished cases and will sort and attach

  • Disburse cases for local drivers and help with logistics


Skills and Abilities Required:



  • Proficient computer skills; knowledge of MS Office and Outlook

  • Knowledge of lab software, such as Magic Touch is a plus

  • Must be able to read, write, speak and understand English

  • Strong attention to detail

  • Multi task

  • Ability to complete assigned workload as needed

  • Great customer service

  • Ability to read and understand prescriptions and sales orders

  • Knowledge of dental anatomy and terminology a plus


Minimum Education and Experience Required:



  • Preferred: High school diploma or GED equivalent

  • Knowledge of Microsoft Office, Microsoft Outlook, and Magic Touch

  • Data entry skills

  • Customer Service experience preferred


Physical Requirements:



  • Regularly required to sit, stand, walk, and/or reach

  • Exhibit fine motor skills and/or perform repetitive motions

  • Good hand-eye coordination

  • Good manual dexterity

  • Ability to walk and stand for long periods of time

  • Repeated bending and kneeling

  • Vision capabilities: Depth perception, attention to detail and/or color

  • Push, pull, lift, and/or carry up to 25 pounds

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