Shipping & Receiving Clerk

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have several labs throughout the country. We are seeking to fill a number of key positions within our organization including this Shipping & Receiving Clerk opportunity at NDX Heumann in located in Topeka, KS. 

The regular scheduled hours for this position are from 8:30 a.m. to 5:00 p.m., Monday through Friday, and subject to change from time to time.

This is a full-time opportunity featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holidays, vacation, and sick time; 401K with company contribution; and tuition reimbursement!

Primary Responsibilities and Essential Functions of the Position: 

• Receives case, opens case and disinfects case for production.


• Perform the scheduling function for each case received.
  
  
  
  • Through LIS, enter demographics and customer information.
  
  
  • Print preference notes matching to case.
  
  
  
  


• Move case into production area.


• Pack and ship completed case for delivery to the customer through local source or national carrier.


• Invoice cases and assist with billing questions or issues.


• Scan paperwork for each case for electronic storage.


• Answer incoming calls.


• Respond to all inquiries from customer’s office.


• Refer all technical inquires to appropriate team member.


• All other duties as assigned. 

Skills and Abilities Required: 

• Data entry and computer skills.


• Ability to coordinate multiple tasks.


• Attention to detail.


• Excellent customer service.


• Must be able to understand, read, write and speak English.

Minimum Education and Experience Required: 

• Must be able to read, write, speak and understand English.


• Preferred: High school diploma or GED equivalent.


• Demonstrated relevant employment experience may be considered in lieu of education.


• Billing experience preferred.

Hazardous Materials or Equipment Used: 

• Disinfectant process chemicals.


• Personal protective equipment as required.


• Office equipment.

Physical Requirements:

• Regularly required to sit, stand, walk, and/or reach.


• Exhibit fine motor skills and/or perform repetitive motions.


• Good manual dexterity.


• Ability to walk and stand for long periods of time.


• Repeated bending and kneeling.


• May be required to push, pull, lift, and/or carry up to 20 pounds.