Shipping and Receiving Clerk 2

"The Shipping & Receiving Clerk 2 prepares items for shipment, verifies and maintains records on incoming and outgoing shipments, load and unloads trucks, receives and unpacks materials and supplies, reports shipping damages and discrepancies and maintains shipping and receiving reports. This position relies on experience and judgment to plan and accomplish goals, works under minimal supervision and may lead and direct the work of others and typically reports to a supervisor or manager. "

1. Customer Service
   1. Communicates effectively with customers Responds to customer issues and/or concerns Perform routine quality/service rounds to units Pays attention to detail that assures patients, visitors and employees have a quality experience in our facility Demonstrates commitment to achieving superior customer satisfaction through quality of work, communication, problem solving, initiative, flexibility and adaptability and attitude Greets customers in a friendly manner Works well with others by recognizing the value of our diverse workforce and remains open to new view points, ideas and talents Understands the importance of a positive attitude and recognizes that our customers have a sense of urgency
2. Leadership
   1. Maintains adequate staffing needs Demonstrates the ability to coach and mentor Active Preceptor/Trainer for employees
3. Shipping and Receiving
   1. Receives and stores supplies and equipment to ensure proper procedures are followed
4. Other Duties as Assigned
   1. Executes project tasks Active involvement in performance improvement initiatives

• 2 years experience in service/trades with at least 1 year in a materials position
• High School Diploma or equivalent
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