Shipping and Receiving Lead

The Shipping and receiving Lead at Prismier owns the final step in our customer experience. This role is responsible for ensuring every order leaves our facility accurate, on time, and in pristine condition. You are not just coordinating shipments, you are leading the shipping function, setting the standard, and holding the line on quality.

This person leads day-to-day shipping operations. Will thrive in a fast-paced environment and take pride in getting it right the first time. You are the last set of eyes before product hits our customer’s hands, and that matters here.

If you are someone who takes ownership, moves with urgency, and leads by example, this is your role.

What you will be doing:

• Lead and manage all outgoing shipments, both domestic and international
  • Support the Packaging Associate and Driver, setting clear expectations and accountability
  • Ensure all orders are packaged securely, labeled correctly, and staged for shipment on time
  • Prepare and review shipping documentation including packing lists, bills of lading, and commercial invoices
  • Coordinate directly with carriers to schedule pickups, track shipments, and resolve issues
  • Verify all shipping details including part quantities, weights, dimensions, and customer requirements
  • Own the final quality check before any product leaves the building
  • Utilize ERP systems (Mie Trak Pro™ or similar) to process shipments and maintain accurate records
  • Maintain organization of the shipping area, including packaging materials and inventory
  • Partner closely with Customer Experience and Production to hit committed ship dates
  • Troubleshoot delays or issues proactively and communicate clearly across teams
  • Drive continuous improvement in shipping processes, cost efficiency, and workflow
  • Ensure safety standards are followed and the shipping area remains clean and organized

What you bring along:

• 3+ years of shipping, logistics, or warehouse experience, preferably in manufacturing
  • Prior leadership or team lead experience strongly preferred
  • Strong working knowledge of carriers (UPS, FedEx, DHL, LTL, freight forwarders)
  • High attention to detail with a strong sense of ownership and accountability
  • Ability to prioritize, problem-solve, and move with urgency in a deadline-driven environment
  • Experience with ERP systems (Mie Trak or similar is a plus)
  • Strong communication skills and ability to lead by example
  • Comfortable being hands-on while also directing others
  • Proficiency in basic computer systems (Microsoft Office™ and shipping platforms)
  • Ability to lift up to 50 lbs. and be active throughout the shift
  • Forklift certification preferred or willingness to become certified

What success looks like:

• Orders ship on time, every time
  • Zero surprises accuracy is the standard
  • The shipping area runs clean, organized, and efficient
  • Your team knows what’s expected and delivers on it
  • You take full ownership of the final step before it reaches the customer

What we promise – We take care of our people:
At Prismier, people are at the forefront of our success. Our culture is built around our core values. We believe that the success of our employees and business depends on upholding these values. We are champions of diversity, and we are always seeking new ways to wow our customers. These values are not just a plaque on the wall—they’re the cornerstone of everything we do. Our values:

BE NICE
OWN IT
APPRECIATE YA
GROW ON

Who we are:
Prismier is SIMPLIFYING MANUFACTURING. We’re a game changer in our industry and growing rapidly.
We incorporate the latest technologies in custom manufacturing and work with some of the world’s largest organizations. We make component parts and assemblies in everything from handheld electronics to aircraft.

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work for Prismier! Think you have what it takes to be part of a game-changing organization and live out our core values? Apply today to be part of our team.

Benefits: Medical, Life Insurance, Dental, STD and LTD, 401(k)/Profit Sharing including a 3% Company Contribution, Vacation, Mental Health Days, Birthday PTO, Holidays, and more!