Shipping & Receiving Manager

Description

The Shipping and Receiving Manager will be responsible for the day-to-day operations of the Shipping and Receiving function. This includes assigning appropriate work responsibilities to staff and ensuring the accuracy of shipping to customers as well as batch orders sent to warehouses. The Shipping and Receiving Manager will also be the main proponent in driving improvements and optimization of all processes.

Key Responsibilities

• Communicate and maintain relationships with various clients, carriers, and track shipments.
• Communicate with other departments regarding ship times, tracking numbers, and carrier information.
• Coach, counsel and support Shipping and Receiving team members in a professional manner.
• Take on and assign responsibilities to teammates, develop plans for improvement and execute them
• Assists the Warehouse Manager with inventory in the facility in regards to specific customers.
• Assists with the scheduling of Inbound and outbound shipments.
• Collaborates with Quality Assurance team to ensure paperwork is ready for drivers.
• Updates the outbound calendar.
• Works with the forklift drivers to enforce safety protocols.
• Assists with training and development of the Shipping & Receiving team.
• Assists with checks on forklifts and creates work orders for maintenance purposes. 
• Coordinates pallet, garbage, and cardboard pickup/drop-offs.
• Answers the phone to manage customer inquiries, concerns, or for scheduling purposes.
• Follow SOPs regarding trailer temps, place airlock, seals, Bills of Lading, and trailer and product conditions.
• Assigns loads to various pallets.
• Records and corrects on shipping and receiving logs.
• Works with operations to ensure products are in the appropriate locations for production/assembly.
• Follow forklift safety protocol.
• Works as a team player to ensure APC meets the business demands of our customers.
• Other duties as assigned by APC.

Requirements

Education:

• High School Diploma. 

Knowledge Skills and Abilities:

• Strong computer skills including Microsoft suite and ERP systems.
• Preferred experience with Sage.
• Excellent communication skills including customer service communication skills.
• Excellent attention to details and record keeping.
• Self-motivated, personable, and a team player.
• Forklift experience.

Physical and Environmental Working Conditions:

The work environment for this role includes both office work and plant floor work. The conditions in the office will include time using the phone and the computer while sitting. The plant floor environment will expose this individual regularly to moving mechanical parts, forklifts, and cleaning chemicals. The environment is ventilated, air conditioned, damp, and with vibrations. Employees are required to wear the following protective equipment: frock; rubber and/or nitrile gloves; water-resistant coveralls; hair and/or beard net; non-skid, steel-toed (or equivalent) boots; and eye wear. Hearing protection is optional.