Shipping and Receiving Supervisor

Job Title: Shipping and Receiving Supervisor

Position Summary

• Supervise daily shipping and receiving operations to ensure efficient workflow and timely processing of inbound and outbound shipments.


• Coordinate and monitor the loading and unloading of materials and products.


• Verify incoming shipments for accuracy and inspect goods for damage or discrepancies.


• Ensure proper documentation, including bills of lading, packing slips, shipping manifests, and receiving records.


• Request for a comprehensive overview of the end-to-end logistics process for different freight modes. This should cover both system Workflows (ERP/TMS tracking and data entry) and standard documentation requirements.


• Maintain accurate inventory records of receipt and shipping transactions.


• Investigate and resolve shipping, receiving, and inventory discrepancies.


• Schedule and assign work to warehouse team members to meet operational goals.


• Train, coach, and evaluate warehouse staff on safety procedures, productivity standards, and company policies.


• Monitor employee performance and recommend corrective actions when necessary.


• Ensure compliance with OSHA regulations and safe warehouse practices.


• Coordinate with purchasing, production, customer service, and transportation providers to support business needs.


• Monitor warehouse equipment and coordinate maintenance and repairs as needed.


• Develop and implement process improvements to increase efficiency and reduce costs.


• Maintain a clean, organized, and secure warehouse environment.


• Lead warehouse teams in case the warehouse supervisor is absent.

Qualifications

• High school diploma or GED required; Associate's or Bachelor's degree preferred.


• 3-5 years of warehouse, shipping, receiving, or logistics experience


• 1-3 years of supervisory or leadership experience.


• Experience with warehouse management systems (WMS) and inventory control processes.


• Proficiency with Microsoft Office Suite, particularly Excel and Outlook.


• Strong organizational, communication, and problem-solving skills.


• Knowledge of shipping procedures, inventory management, and logistics operations.


• Forklift certification preferred or ability to obtain certification.

Physical Requirements

• Ability to stand, walk, bend, and lift throughout the workday.


• Ability to lift and move up to 40 pounds regularly.


• Ability to work in a warehouse environment with varying temperatures.


• Ability to operate warehouse equipment, including forklifts, pallet jacks, and scanners.

• Leadership and team management


• Inventory control and accuracy


• Time management and prioritization


• Attention to detail


• Customer Service Orientation


• Safety awareness


• Problem-solving and decision-making


• Process improvement mindset

This position plays a critical role in ensuring the efficient flow of materials and products throughout the supply chain while maintaining high standards of accuracy, safety, and customer satisfaction.