Shipping and Refurbishment Coordinator I

This role…

• Cleans and inspects returned devices.

• Ensures device functionality and meets quality specifications.

• Verifies via that burn in process the vitality of the battery life.

• Ensures all equipment that is collected, cleaned, and reflected in inventory.

• Scans device accurately into medical practice management software (i.e., Rivet).

• Follows proper procedures for devices that are returned.

• Meets daily and team goals.

• Completes accurate and timely documentation per established guidelines.

• Resolves problems by clarifying issues; researching and exploring answer and alternative solutions; implementing solution and /or escalating unresolved.

• Abides by Compliance Department standards for documentation.

• Maintains order process via shipping que.

• Ensures products are shipped out according to company standards according to shipping schedule.

• Logs into shipping phone que to answer internal communications regarding shipping.

• Informs Shipping & Refurbishment Lead of inventory needs.

• Packages devices properly for shipment including required device documentation.

• Maintains company quality assurance standards.

• Maintains access to, and security of, highly sensitive materials.

• Refers client complaints to appropriate persons.

• Maintains protocol information supplied from reference materials, memos, and training sessions.

• Participate in other projects or duties as assigned.

We are interested in speaking to individuals with the following…

• High School Diploma required.

• Zero (0) plus years of experience.

• Or equivalent combination of education and/or experience.

• Ability to work flexible hours and overtime when needed.

• Self-motivation and the ability to work independently and with teams.

• Proficient in the use of Word, Excel, Outlook, and PowerPoint.

• Excellent oral and written communication skills.

• Proficient in managing multiple tasks as the same time.

Salary: $15/hourly