Shipping Associate

Job Summary:

The Shipping Associate facilitates the efficient operation of the shipping department by assisting with a variety of clerical, administrative and shipping tasks in coordination with the Director of Shipping. Adheres to all company policies and procedures. Adheres to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.

Duties/Responsibilities:

• Perform the assembly and preparation of kits in accordance with established quality and compliance standards.
• Carefully and accurately maintain shipping records for all kits requested.
• Maintains database of shipment data to ensure that customer orders are updated and that appropriate billing documents are provided to accounting or other associated departments as required.
• Notifies the Director of Shipping of major discrepancies, over-shipments, or changes to orders.
• Prepares FedEx labels for shipments.
• Assists with moving shipments as needed.
• Answer phone calls for the shipping department, and screening for the Director of Shipping when necessary.
• Responds to and resolves administrative inquiries and questions.
• Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Required Skills/Abilities: 

• Experience in a laboratory, medical, or regulated warehouse environment.
• Focused and detail oriented. Ability to accurately sort, count, and verify items in stock.
• Basic understanding of shipping procedures.
• Knowledge of basic regulatory requirements.
• Familiarity with ERP/WMS systems and label creation tools.
• Proficient with Microsoft Office Suite and inventory software to maintain records, input data, and create reports.
• Ability to communicate professionally and effectively in English, both verbally and in writing

Education and Experience:

• High School Diploma or GED
• 1-2 years of experience is shipping, warehouse, logistics, or fulfillment preferred
• Experience using packaging equipment, pallet jacks, and standard warehouse tools.
• Proficiency with carrier platforms (UPS, FedEx) and basic computer skills. 
• Strong attention to detail, organization, and documentation accuracy. 
• Ability to communicate clearly with internal and external partners