Shipping Coordinator

Step into an exciting career with PCH Hotels & Resorts, where we pride ourselves on building strong relationships, not just filling positions. Our team is a community of dedicated individuals who share a common purpose and values. It’s more than just a job—it’s about making a difference in people’s lives. At PCH, we foster an environment that values collaboration, connection, and authenticity. Join us and be part of a community that’s committed to providing exceptional service and creating unforgettable experiences for our guests and associates.

As a Shipping Coordinator at the Grand Hotel Golf Resort & Spa, you’ll play an essential role in the smooth operation of the property by ensuring that shipments and deliveries are handled efficiently and with the utmost care. Your attention to detail and organizational skills will be key in receiving, storing, and organizing products while maintaining a clean and safe work environment. You’ll also have a direct impact on the overall guest experience by supporting the seamless flow of supplies and materials to the hotel’s various departments.

Key Responsibilities:

• Receiving & Organizing Products: Accurately receive, inspect, and store products, ensuring their quality and proper rotation. Maintain organized storage areas to optimize efficiency.


• Shipping & Deliveries: Coordinate the timely delivery of products to designated areas, ensuring all items reach their destinations accurately and on schedule.


• Safety & Security Monitoring: Conduct regular patrols of the property, noting safety hazards and potential security risks. Work to resolve or report any issues found.


• Risk Assessment & Incident Reporting: Document, report, and follow up on safety hazards, including fire hazards, security breaches, and irregularities in operations.


• Team Collaboration: Work closely with other departments to ensure that shipping and receiving operations are aligned with hotel needs and priorities.


• Guest and Associate Interaction: Provide exceptional service to both associates and guests while maintaining safety protocols. Escort and witness cash drops as needed.


• Property Security: Inspect doors, windows, and gates for security, ensuring restricted areas are properly secured and monitoring overall safety.


• Training & Development: Assist in the development and training of staff to maintain high standards of operational excellence.

Perks & Benefits:

• Health, Dental, and Vision Coverage: Comprehensive plans with FSA and HSA options.


• 401(k) with Company Match: Plan for your future with a company-matched retirement plan.


• Employee Discounts: Enjoy discounts on hotel stays, dining, golf, retail, and food & beverage at PCH properties and globally through Marriott.


• Growth Opportunities: Access to ongoing training, development, and career advancement opportunities.


• Paid Time Off: Vacation, personal, sick days, and holidays.


• Additional Benefits: Employer-paid life insurance, tuition reimbursement, and an employee assistance program.

Join the team at Grand Hotel Golf Resort & Spa, where we believe in creating extraordinary guest experiences and fostering an environment where excellence thrives. Be a part of something legendary!