Shipping Coordinator

Shipping Coordinator

Reports to: Shipping Supervisor

Classification: Non-Exempt

Safety Sensitive: Yes

POSITION SUMMARY

We are seeking a detail-oriented and organized Shipping Coordinator to join our dynamic team. This role is essential in ensuring efficient and accurate processing outgoing shipments. The ideal candidate will possess strong skills in order fulfillment and warehouse management, contributing to the overall success of our Shipping Team. 

RESPONSIBILITIES/ESSENTIAL FUNCTIONS:

Create and maintain all required documentation for parts being shipped both domestically and internationally, including Bills of Lading, Certificates of Compliance, Commercial Invoices and other required documentation.

• Coordinate and schedule outbound freight and ground shipments with vendors.  
• Work closely with the Quality Department to ensure completion of required compliance documentation prior to shipments.
• Work closely with Customer Service and Inside sales to provide tracking numbers and updated shipping information for customer orders, troubleshoot and help resolve customer complaints in a timely and efficient manner to meet internal standards.
• Ensure ERP system is maintained and accurate for parts shipped.
• Update customer portals with accurate shipment information. 
• Maintain travelers/material IDs for all parts and materials.
• Ensure all packages are labeled correctly and prepared for delivery.
• Crosstrain to support Receiving Coordinator and Shipping Techs.
• Maintain accurate inventory records within the warehouse management system, take part in any scheduled inventories and audits.
• Operate forklifts and reach trucks safely to move products within the warehouse, to place and pull items from the racking system.
• Ensure adherence to Quality Management System, per certification requirements.
• Collaborate with team members to optimize workflow and improve efficiency in shipping and receiving processes.
• Adhere to safety protocols while handling materials and operating equipment.
• Assist in all phases of housekeeping to keep the facility clean and organized to help maintain a neat and tidy work area. 
• Perform other duties as needed or assigned by leadership.

REQUIRED QUALIFICATIONS:

• Proficiency in order picking and order fulfillment processes.
• Prefer 1 to 3 years of experience in shipping & receiving systems, including Fed-Ex/UPS, LTL, customer portals and records verification. 
• Experience with inventory management.
• Familiarity with warehouse management systems and Microsoft Office.
• Ability to learn to operate forklifts safely, following all safety requirements, prefer previous forklift experience of six months minimum.
• Ability to learn to read drawings and prints to verify products.
• Strong attention to detail to ensure accuracy in shipping and receiving tasks.
• Excellent organizational skills to manage multiple tasks effectively in a fast-paced environment.
• Ability to count, read and interpret PO’s.
• Previous experience in a distribution center is a plus. 
• Ability to collaborate and work well within a team environment, and willingness to motivate and support others, supporting the Core Values of Fiber Pad.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Ability to use hands including fingers to hold, touch, see, feel, grip, squeeze, push and pull.
• Ability to perform pushing, pulling, forward exertion on a regular basis.
• Ability to see near and far, utilize peripheral vision and depth perception for tasks being performed.
• Ability to have overhead extension with arms on a regular basis.
• Ability to use enhanced levels of manual dexterity with arms and hands to operate taping and packaging materials, forklifts regularly and industrial power tools occasionally.
• Ability to stand and walk continuously on concrete floor for 8-hour shifts.
• Ability to sit for extended periods of time as required for desk and paperwork.
• Ability stand, crouch, stoop, bend, kneel and squat frequently.
• Ability to bend and twist at the hip and waist area on a regular basis.
• Ability to rotate neck to look backwards, up, down and sideways on a regular basis.
• Ability to regularly lift and or move 45-55 lbs.
• Ability to understand and communicate verbally, in person and over paging system.
• Ability to meet requirements of and utilize all PPE when required.

EDUCATION:

High School Diploma or equivalent required.

ENVIRONMENTAL CONDITIONS

The environment described here is meant to be representative of those an employee would normally encounter while performing the essential functions of the job. The physical environment requires the employee to work inside in heat/cold, with exposure to production noise. Required to use PPE while performing job functions.

SPECIAL JOB DIMENSIONS

Work involves overtime and could involve schedule changes based on company need. Requires adherence to deadlines and project completion deadlines.