Shipping Office Clerk - Bilingual

  Essential Responsibilities:

• Attends to truck drivers checking in for pickups, distributes proper paperwork and directs them to pickup area
• Generates Bills of Lading for truck drivers
• Walks to main office to pickup sales orders multiple times a day
• Makes copies, sorts and files shipping paperwork daily
• Answers phones and assists customers with order status inquiries
• Accepts payments for COD orders and processes credit card payments 
• Add up weights of galvanized material on sales orders daily
• Answers emails both internally and to customers in a timely manner
• Notifies customers when their orders are completed and ready for pickup
• Adds notes through Sage Intacct Collaboration for status of sales orders  
• Light miscellaneous cleaning duties
• Use Stencil program to print stencils for pipe orders

Qualifications:

• Speak, read and write fluent English, Bilingual Spanish is preferred
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Sage Intacct knowledge is a plus
• Strong customer service skills
• High attention to detail
• Ability to multi-task and work effectively under pressure in a fast-paced environment
• Well organized
• Solid written and verbal communication skills
• Able to work well with team members and independently

Experience:

• 1-3 years of clerical experience preferred
• Customer service experience is a plus

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Must be able to walk to main office and through shipping yard in all weather conditions

Schedule:

• Full-Time, Hourly Position
• Monday - Thursday, 6:00am - 5:00pm
• Friday, 6:00am - 4:00pm

Benefits:

• Medical, Dental, Vision and Vol Life Insurance
• Company paid Base Life, Short-Term and Long-Term Disability
• 401k with company match
• Paid time off
• Paid holidays