Shipping Specialist II

Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Shipping Specialist II plays an important role in the organization by performing a number of activities related to the company's Shipping functions. The role is responsible, under general to intermittent supervision, for ensuring timely shipment of service-released loan files and other supporting documents, and updating and logging all activity on internal systems.

Essential Functions

Prepare loan shipment packages, e-shipments, and transfer letters/notices in accordance with instructions and guidelines.
Receive hard and soft versions of loan files, save and copy documents as needed, and update systems with pertinent activity.
Order documents, request corrections and/or missing documents to ensure compliance with investor requirements.
Maintain compliant files and records and ensure files are completed with all required documentation.
Receive and maintain records, including original signed 2nd Trust Deed Notes for Bond Program Community Assistance Programs, in secure fire-safe storage cabinet.
Audit files to ensure HUD-1 reflects accurate information related to taxes, hazard insurance, impound and other specific investor requirements.
Update systems with accurate shipping and suspense status.
Provide suggestions to increase department accuracy and efficiency as applicable.
Use expertise to answer questions from less experienced teammates.
Resolve escalated issues that cannot be solved by more junior team members.
Provide assistance with training new teammates.
Work to distribute technical knowledge throughout team.
Perform other duties as assigned.

Qualifications

High school diploma or equivalent experience required, along with three or more years total work experience in roles related to loan shipping or loan funding.
Ability to manage multiple priorities; strong detail orientation and highly organized.
Works with a strong sense of urgency and responsiveness.
Strong verbal and written communication skills.
Prior experience using PDF software programs and Microsoft Word, Excel, and PowerPoint.
Basic math skills.

Supervision

General to intermittent supervision of work, depending on experience
Moderate level of independent judgment and discretion used in decision-making; generally follows pre-defined processes and guidelines but escalates some complex issues for advice and resolution
Apply sound judgment in the execution of core responsibilities
Travel: 0%

Requirements

Physical: Work is primarily sedentary; occasionally walks and/or stands.

Manual Dexterity: Frequent use of computer keyboard and mouse.

Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.

Environmental: Office environment - no substantial exposure to adverse environmental conditions.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

Targeted Salary Range: $20-27/hr

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.

REQ#: SHIPP016208
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