Shoeshine Associate - Bellagio

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
A Shoeshine Associate at Bellagio is responsible for cleaning, polishing, and maintaining the appearance of clients' footwear, typically leather shoes. Duties include applying polish or cream, buffing shoes to a high shine, removing scuffs and stains, and offering basic shoe care advice. Shoe Associate may work in high-traffic areas such as the casino floor or in restroom areas and must provide excellent customer service.

THE STARTING RATE: $14.99 Hourly

THE DAY-TO-DAY:

• Provide professional shoe shining and polishing services, including cleaning, conditioning, buffing, and finishing various types of footwear (leather, suede, specialty materials, etc.)

• Greet guests warmly, engage in courteous conversation, and deliver a high-touch, hospitality-focused experience

• Assess shoe condition and recommend appropriate services or products

• Maintain a clean, organized, and visually appealing workstation at all times

• Sanitize tools and equipment in accordance with health and safety standards

• Restock supplies and notify leadership of inventory needs

• Accurately process transactions and handle cash or electronic payments, as applicable

• Uphold brand standards for appearance, professionalism, and service quality

• Address guest questions or concerns promptly and escalate issues when necessary

• Adhere to all company policies, safety procedures, and operational guidelines

THE IDEAL CANDIDATE:

• 6+ Months of Prior relevant experience preferred

• Knowledge of leather care and/or basic shoe care preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11848

Are you ready to JOIN THE SHOW? Apply today!