A

Shop Foreman

salary Salary :

$25 - 35 hourly

icon building Company : Alpin Haus
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
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Job Description - Shop Foreman


Pay Range: $25–$35 per hour (based on experience)

Position Summary

The Shop Foreman is responsible for maximizing technician billable hours, maintaining high-quality repair standards, and ensuring clear, effective communication between Service Technicians, Service Advisors, and customers. This role plays a critical part in daily shop operations, workflow efficiency, and overall customer satisfaction.

Key Responsibilities

  • Review and manage the dispatch schedule to ensure Service Technicians are producing billable work; adjust workflow as needed
  • Monitor daily production reports and take proactive action to improve efficiency
  • Support Service Advisors by assisting with workflow management, allowing them to focus on selling and processing repair orders
  • Review repair orders to ensure proper flat-rate application and that complaints, causes, and corrections are clear, complete, and accurate
  • Confirm required photos and documentation are captured for all warranty repairs
  • Anticipate, plan, and oversee vehicle movement in coordination with Lot Attendants
  • Coach, mentor, and motivate Service Technicians to achieve performance and quality goals
  • Lead by example using company core values as the operational guide
  • Assist management in maintaining appropriate staffing levels and identifying training needs
  • Perform workmanship and cleanliness inspections during and after repairs with a strong customer satisfaction focus
  • Serve as the liaison between Service Advisors and Service Technicians
  • Communicate directly with customers when additional information is needed regarding repairs
  • Establish, enforce, and maintain shop safety standards and cleanliness
  • Ensure shop vehicles, tools, and equipment are properly maintained and operational

Supervisory Responsibilities

The Shop Foreman directly supervises an assigned team of Service Technicians. Responsibilities include:

  • Training and instruction on proper repair methods and procedures
  • Planning, scheduling, assigning, and monitoring work
  • Inspecting and approving completed repairs
  • Evaluating technician performance
  • Recommending corrective or disciplinary actions when necessary

Qualifications

  • High school diploma or equivalent
  • Minimum of 3 years of proven experience as a Shop Foreman and/or Dispatcher
  • Recreational vehicle experience and strong product knowledge preferred
  • Manufacturing or production environment experience preferred

Core Competencies

  • Excellent computer skills with strong attention to accurate data entry
  • Highly detail-oriented and well-organized
  • Ability to work collaboratively in a fast-paced, team-oriented environment
  • Strong ability to follow verbal and written instructions and procedures
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