Shop Foreman/Lead Technician

Description

The Lead Technician is responsible for overseeing and guiding a team of technicians in the efficient and effective repair and maintenance of vehicles.

Responsibilities

Technical Expertise:

• Diagnose and repair complex automotive problems, including engine, transmission, electrical, and suspension systems.
• Stay up-to-date with the latest automotive technology and repair techniques.
• Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections.

Team Leadership:

• Assign tasks to technicians based on their skills and experience.
• Provide technical guidance and support to technicians.
• Monitor technician performance and ensure adherence to quality standards.
• Train and develop technicians to improve their skills.

Customer Service:

• Communicate with customers about the status of their vehicle repairs.
• Ensure customer satisfaction by providing high-quality service.

Administrative Tasks:

• Complete necessary paperwork, including repair orders and work estimates.
• Manage inventory of parts and supplies.
• Maintain a clean and organized work area.

Other duties as assigned.

Qualifications

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Education: High school diploma or equivalent.
• Certifications: Technical certification or diploma in automotive repair.
• Experience: 5+ years experience as an automotive technician. Land Rover dealership experience preferred.
• Skills:
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to diagnose and repair complex automotive problems.
• Knowledge of automotive repair procedures and safety standards.
• Ability to use diagnostic equipment and tools.
• Strong attention to detail and organizational skills.

Physical Requirements

• Ability to stand, walk, and sit for extended periods of time.
• Ability to lift and carry heavy objects.
• Ability to work in a noisy and sometimes dirty environment.
• Ability to use hand tools and power tools.
• Good eyesight and hearing.
• Ability to work in a physically demanding environment.

Benefits of Working at Swickard

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
• Progressive pay plans - As your tenure increases and you complete more certifications, we’ll pay you more!
• Paid manufacturer training – we’ll pay to help you gain new certifications and advance your career with some premier manufacturers.
• Positive Culture - Be part of a supportive and collaborative team.
• Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We’re a hospitality company that happens to sell cars, parts, and service.
• We are a team. Everyone plays a role in our success.
• Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience, and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our career's alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes. #T5