Shop Manager

For more than 90 years, Hirschbach Motor Lines has built a reputation for excellence in transporting time- and temperature-sensitive freight. Today, we generate over $1 billion in revenue and are proud to be the 2nd largest refrigerated carrier in North America, headquartered in Dubuque, Iowa. We’re a growth-focused company with deep roots, providing industry-leading services backed by strong values of safety, service, and innovation.

In April 2023, Hirschbach was certified as a Veteran’s Business Enterprise (VBE) by the National Veteran-Owned Business Association (NaVOBA), recognizing that we are 51% veteran-owned, operated, and controlled.

About the Role
We are looking for a Shop Manager to lead daily operations in our shop. This role is key to ensuring a safe, efficient, and well-organized environment while providing leadership to a skilled team. The ideal candidate combines technical expertise with strong people management skills, driving performance while upholding Hirschbach’s culture of safety and service.

What You’ll Do

• Lead and manage all shop operations, ensuring a safe, efficient, and compliant workforce. 
• Oversee personnel functions: hiring, training, scheduling, performance reviews and coaching. 
• Maintain accurate parts and tire inventory to support timely, cost-effective repairs. 
• Review repair orders, vendor invoices, and maintenance reports for accuracy. 
• Ensure daily reporting and communication on out-of-service equipment and operational needs. 
• Perform and certify fleet inspections, ensuring compliance with federal safety regulations. 
• Coordinate in-service of new trucks/trailers and manage dedicated account maintenance activities. 
• Support drivers with service issues and provide clear communication to stakeholders.
• Uphold OSHA, environmental, and company compliance standards. 
• Manage floor-level shop operations, quality control, and offsite equipment inventory.
• Leverage diagnostic tools and maintenance management software to identify and resolve technical issues. 
• Foster teamwork, consistency, and problem-solving within shop staff. 
• Other duties as assigned. 

• Bachelor's degree in a related field or equivalent professional experience (1 year = 1 year).
• Minimum 4 years of experience in a truck shop or related field. 
• Valid driver's license required; Class A CDL preferred. 
• FHWA-qualified Equipment Annual Inspector (396.12) and Brake Inspector (396.25).
• Strong leadership and people management experience. 
• Excellent communication skills, both verbal and written. 
• Knowledge of Federal Motor Carrier Safety Regulations (maintenance sections.)
• Experience with diagnostic software (Freightliner, International, Paccar, Cummins).
• Proficiency with Maintenance Management Software; knowledge of P&L is a plus. 
• Strong organizational, problem-solving, and decision-making skills. 
• A hands-on, motivated attitude with the ability to thrive in a demanding, fast-paced environment. 

• $80,000 - $100,000 based on experience
• Opportunity to earn bonus incentives!
• 120 hours of PTO upon hire!
• Full comprehensive benefit plan includes medical, dental, vision, company paid disability and life insurance, and more voluntary electives!
• 401(k)