Shop Manager

Midwest Valve Services, a Novaspect, Inc. company, is currently offering an opportunity for an Shop Manager to join our fast-paced, customer-oriented team. The successful candidate will exemplify and promote Novaspect Identity throughout the repair team. They will be responsible for updating and developing the overall shop calendar in collaboration with the Shop Supervisors; ensuring all customer jobs and work orders are entered, direct reports have the resources, equipment, and vehicles needed to complete the jobs, being available for questions, identifying additional resources that may be needed, and informing direct manager, customers, and/or sales team of any critical issues or changes.

Shop Manager Essential Duties & Responsibilities:

• Employee Management: Promote Novaspect Identity and culture of quality workmanship. Work with Shop Supervisors, to support their efforts in managing their direct reports.  Additionally manage the Shipping/Receiving team to ensure department performance and accuracy.  Review all performance issues and provide direction, support the discipline process; review performance satisfaction forms; review compensation annually, approve terminations in conjunction with the Shop Manager and HR; provide counsel as needed.
• Time and Expense Management: Approve timecards, overtime reports, time-off requests, and approve individual expenses.
• Performance Monitoring: Monitor job performance, address concerns with the Shop Manager and HR, and draft documentation for performance issues.
• Safety Oversight: Ensure shop safety, collaborate with the Safety Management team, investigate incidents, and develop corrective actions.
• Quality Assurance and Quality Control: Work with the Quality Management team to ensure adherence to quality plans, work processes, repair procedures, complete certifications and audits, and drive quality improvement initiatives.  Ensure communication and compliance with reviewing job scope details.
• Customer Satisfaction: Collaborate with QC to ensure high customer satisfaction on completed repairs and support Shop Supervisors in meeting quality expectations.
• Inventory Management: Ensure Shipping & Receiving department is meeting performance metrics for accuracy, meeting both site & customer delivery requirements, and providing a clean/ organized warehouse.
• KPI and Workflow Optimization: Manage repair team to achieve KPIs, optimize workflow, technician productivity, and overall business profitability.
• Budget Management: Adhere to the shop budget, identify CapEx needs, order supplies, and approve expenses.
• Training and Development: Ensure training plans align with business needs, measure completion rates, partner with Training and L&D Specialist, and drive training initiatives across departments.
• Resource Allocation: Identify and procure special tools, services, and parts needed for jobs, and ensure departments have necessary resources and equipment.
• Staffing: Work with Shop Supervisors and Shop Manager to determine staffing needs, outside services and/or additional labor requirements; review recommendations provided by Shop Supervisors; initiate and approve expenditures, outside resources, and new employee hiring; support the onboarding process for all repair personnel.
• Continuous Improvement: Drive continuous improvement efforts, delegate duties, and engage employees.
• Shop Maintenance: Responsible for overall shop cleanliness, safety, and maintenance of tools, equipment, and vehicles to adhere to regular QESH audits.
• Emergency Support: Ensure adequate coverage for after-hours and emergency support,and provide emergency support as needed.
• Business Tools: Ensure that all company business system tools are utilized throughout the shop and incorporated within daily work processes.
• Shop Supervision: If no supervisor is in place the Shop Manager is accountable for those responsibilities. 

Shop Manager Education and/or Experience:

• 5+ years of industrial maintenance, heavy equipment, or related experience required.
• 3+ years of managing people required.
• High School diploma required.
• High computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems).

Shop Manager Benefits:

Recognized with a Top Employee Benefit Plan Award, below you will find our outstanding total rewards package when you join our team including:

• Generous paid time off; starting at 15 vacation days, 10 holidays, and personal time off
• 401K with 6% company match 
• Employee Stock Ownership Program (ESOP) 
• Excellent health & wellness benefits
• Student debt & tuition reimbursement
• Referral bonus

Shop Manager Pay:

• Salary Range: $125K-145K
• Potential Bonus: 10%

Shop Manager Physical Requirements:

• Ability to lift up to 50lbs
• Ability to work on your feet for 8 hours per day
• Ability to work in a loud industrial environment
• Comfortable working around industrial equipment with exposed moving parts
• Ability to climb stairs (up to 20 flights per day)
• Ability to drive 8 hours as needed in a day – although not typical

Shop Manager Location: Minooka, IL

Who We Are:

Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer’s performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent, and ensure we are delivering local services with proven technologies.