Shop Manager

Company : Cdl Sas

Job Type : Full Time

Nairobi, Kenya

Job Description - Shop Manager

1. Drive the Revenue & Profitability of the Shops within allocated Retail cluster

2. Reports & Sales projections/planning

3. Enforce SOPs across all Stores within the Cluster

a. Manage the shops look and feel i.e. merchandising consistent with the brand, uniforms and

consistency in animation activities inside or outside the shop

b. Manage balance between consignment stocks and DFP sales with an objective of

maximizing device sales

c. Cash management: maintaining accuracy & integrity in EJaze, Tkash, cash reconciliations

and reporting.

d. Audit adherence to policies and procedures and take the necessary actions i.e. Team

Training, execute stock takes, customer experience surveys

4. Internal & External Stakeholder Engagement

a. Represent the company in relation with local authorities, proactive attitude to local

authorities in order to seek business and promotional activities

b. Identify and provide potential sales leads to the relevant stakeholders in Enterprise or

Mobile.

5. People & Performance management – Drive performance culture, holding weekly meetings with

the teams, manage staff welfare, manage staff retention/attrition/replacement

Requirements

Bachelor’s Degree in Business, Marketing or related field

Experience: 2 – 3 years’ experience in sales and retail management

Technical competencies:

Sales management
Customer relationship management
Sales Negotiation
Product Knowledge
Planning and Organization

Core competencies:

Customer focus
Networking and building partnerships
Influencing and negotiating
Analytical thinking

Leadership competencies:

Strategic orientation
Business Acumen
Results orientation
Developing self/others

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Shop Manager

Job Description - Shop Manager

Requirements

About the Company

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