Shop Manager / Lead Stylist Drybar Richmond

Shop Manager / Lead Stylist — Drybar Richmond

Full-Time | Leadership Role | On the Floor + Building the Business

Do you love hair and love building something that wins?

Do you get excited by coaching a team, driving performance, and seeing the score change because of your leadership?

Drybar Richmond is hiring a Shop Manager / Lead Stylist to lead, grow, and elevate our shop in one of the most dynamic college towns in the country.

This is a rare opportunity to step into a shop that’s already established — but still early enough for you to shape the culture, build the business, and make your mark.

Why This Role Is Different

Richmond is a growth market with incredible potential.

You’ll have the opportunity to:

• Build a high-performing team and culture
• Create momentum in a growth market
• Drive real business results — not just manage shifts
• Make your mark in a highly visible location

If you’ve ever wanted to run a shop like it’s your own, this is it.

What You’ll Love About This Role

• You’ll still do hair (this is not a desk job)
• You’ll run the shop day-to-day with real ownership
• You’ll coach, inspire, and develop a team
• You’ll drive results and see the score change because of your leadership
• You’ll grow within a multi-unit, expanding franchise group

You’re Not Doing This Alone

This isn’t a solo act — it’s a team sport.

You’ll be backed by:

• A Shop Educator (your partner in training + quality)
• A Client Relations Manager (driving hospitality + sales at the front)
• A District Manager + Multi-Unit Team (coaching, strategy, and support)

Translation: you get to focus on leading, coaching, and growing the business — not just surviving the day.

The Mission

As Shop Manager, you are responsible for:

• Running smooth, high-energy daily operations
• Driving the business forward through leadership, coaching, and execution

What You’ll Do

• Lead daily operations and set the tone for the team
• Coach stylists and front desk on service, sales, and productivity
• Own and drive KPIs: client count, revenue, add-ons, memberships, retail, labor
• Build weekly plans and execute to hit goals
• Deliver Drybar services and lead from the chair
• Maintain brand standards, scheduling, and shop operations

Qualifications

• Active cosmetology license (required)
• Leadership experience preferred (assistant manager, lead stylist, educator, etc.)
• Strong communication and coaching skills
• Comfortable with goals, metrics, and accountability
• Positive, steady, solutions-oriented leader
• Passion for both service excellence and business results

Compensation & Perks

• Competitive base pay + tips
• Leadership / KPI bonus opportunities
• Service, membership + retail commissions
• Growth path within a multi-unit organization
• Paid time off
• Health insurance

Who Thrives Here

• Leaders who want to build — not just maintain
• Coaches who develop people and drive results
• Team players who hold high standards and take pride in what they lead

✨ If you’re ready to lead, build, and create a high-performing shop in Richmond — we want to meet you.