Shop Service Technician

Description

Description:

Material Handling Inc. is seeking an experienced Shop Service Technician. Technicians are responsible for the repair, diagnosis, overhaul, and reconditioning maintenance of customer and company heavy equipment and components. Depending on the location and assignment, the technician will be responsible for some, or all the functions and duties listed below. These repairs may require working hours in addition to the normal work schedule for emergency calls or routine service as required. This job description does not include a complete listing of all the duties and functions of the position. Management reserves the right to assign other duties or projects as necessary.

Responsibilities:

• Adherence to safety regulations and maintenance of a safe work environment.
• Ability to operate Forklifts and related equipment safely around shop.
• Repair, service, and assembly of industrial equipment.
• Diagnosis of equipment problems and determination of necessary repairs.
• Inspection of equipment as required.
• Reporting shortages and malfunctions to the Service Manager.
• Maintenance of records for time, parts, and supplies used.
• Handling customer concerns professionally and objectively.
• Providing guidance to helpers or trainees when necessary.
• Efficient disassembly and inspection for prompt scheduling of repairs.
• Completion of assigned service tasks and preparation of required reports.
• Reporting additional work required for equipment operation and safety.
• Participation in service training programs.
• Maintaining a clean and orderly work area.
• Reporting any tools, equipment, or vehicles in need of maintenance.
• Representing the dealership professionally at all times.
• Operating vehicles and equipment with care.
• Adhering to safety policies of MHI and client requirements.

Requirements

Qualifications:

• Valid Driver’s License with a clean driving record.
• Knowledge of industrial equipment maintenance and operation.
• Proficiency in mechanical, electrical, and hydraulic systems.
• Associate degree or equivalent experience preferred.
• Forklift Certification preferred.
• Effective communication and problem-solving skills.
• Excellent time management and self-motivation.
• Ability to read and interpret documents and follow instructions.
• Mathematical skills for basic calculations.
• Quick learner with a creative approach.
• Overnight travel less than 5% (Training).
• Ability to operate and utilize basic technology and software.

Work Environment:

• Service shop setting with exposure to varying environmental conditions.
• Close proximity to moving mechanical parts.
• Use of Personal Protective Equipment.

Physical Demands:

• Full range of motion required for various tasks.
• Ability to lift loads exceeding 50 lbs.
• Specific vision abilities necessary.
• Moderate noise levels present.

Material Handling Inc. offers competitive compensation and benefits packages. Join our team and be part of a dynamic work environment committed to excellence in service delivery.

Material Handling Inc. is an Equal Opportunity Employer.