Shop Specialist - Stevens Ranch

JOB SUMMARY

The Shop Specialist furthers the mission of Girl Scouts of Texas Oklahoma Plains (GSTOP) through Stevens Ranch camp programming and general camp tasks. The Shop Specialist ensures the physical, mental, and emotional safety of campers, helps facilitate camp programs and community building within the camper group and the entire camp. They manage daily operations of the Girl Scouts of Texas Oklahoma Plains (GSTOP) retail shop at Stevens Ranch, including camp check-in and check-out, sales, inventory monitoring, and coordinating merchandise orders. The role also involves setting up the retail shop daily. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensures work areas and activities are safe and meets the requirements of the American Camp Association (ACA), Texas State Health Department, and GSTOP.
• Assists in the direction, supervision, and organization of campers in their living unit, within activities and throughout camp to meet the intended camper outcomes.
• Promotes and supports the Girl Scout program philosophies of the GSUSA and GSTOP.
• Responsible for maintaining a high standard of health and safety in all activities for campers and staff.
• Responsible for maintaining effective working relationships with staff and creating harmonious relationships with campers, parents, and staff.
• Responsible for observing camper behavior, assessing its appropriateness, enforcing appropriate safety regulations and emergency procedures, and applying appropriate behavior-management techniques.
• Responsible for the check-in and check-out procedures and other assigned duties and responsibilities.
• Ensures the safety of all campers during their stay at Stevens Ranch by following all policies, procedures, and protocols.
• Ensures unit schedules and activities are implemented and adhered to.
• Ensures that a safe and pleasant atmosphere is maintained in the assigned unit.
• Provides quality care that resolves concerns by offering creative solutions in a timely manner.
• Be a role model to campers and staff in your attitude and behavior.
• Promotes Girl Scouting in a positive manner to the public and co-workers.
• Ensures accurate and timely processing of sales transactions, daily cash receipt reports, and cash box deposits.
• Keeps sales areas clean, organized, and visually appealing; supports merchandising and product display standards.
• Assists with receiving, processing, storing, and displaying merchandise in the store and stockroom.
• Identifies sales trends and collaborates with the Programs Coordinator to develop promotional strategies tailored to customer needs.
• Maintains accurate records of customer interactions, transactions, and inventory adjustments.
• Operates Point of Sale system and reports to the Program Coordinator.
• Assumes other duties and responsibilities as assigned.

CORE COMPETENCIES

1. Interpersonal Relations                                                9. Self-Management
2. Conflict Management                                                 10. Fostering Diversity
3. Adaptability                                                                  11. Achieve Results
4. Oral and Written Communication Skills                  12. Judgement and Decision Making
5. Team Building                                                              13. Time Management
6. Personal Integrity and Professional Conduct         14. Problem Solving
7. Information Management                                         15. Cash Handling
8. Organizational Knowledge

JOB QUALIFICATIONS

• Minimum 18 years of age. 
• Commitment to the mission and purpose of Girl Scouting.
• Must be willing to work with all people without regard to race, religion, ethnic origin, socio-economic status, sexual orientation, age, or disability.
• Experience and/or education in general Outdoor Education or Girl Scouts a plus.
• Desire and ability to work with children and adults in a camp community. 
• Ability to work a flexible schedule.
• Proficiency in Microsoft Office Suite including Outlook, Word, Excel and PowerPoint is a plus.
• Verbal fluency, good grammar, and professional appearance.
• You must complete and pass a criminal background check, motor vehicle records check, and drug screening.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 
• While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• Ability and willingness to work outside in all weather conditions, walk long distances and on uneven terrain, lift and/or move up to 25 pounds.
• Ability and willingness to work in an environment includes exposure to environmental allergens including dust, mold, pollen, live birds, insects, and other animals. 
• Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. 

SEASONAL CAMP DATES

• Staff Training Week: June 1st - 5th
• Week One: June 7th - 12th
• Week Two: June 14th - 19th
• Week Three: June 21st - 26th
• Week Four: June 28th - July 1st
• Week Five: July 7th - 10th
• Week Six: July 12th - 17th
• Staff Camp Clean Up: July 18th - 21st

CERTIFICATIONS/LICENSES

• Current CPR, AED, and First Aid certification required (provided if needed).