Showroom Manager

Phillip Jeffries is looking for a Showroom Manager in the Denver, CO market!

Phillip Jeffries is searching for a high energy individual that that is excited about making an impact from day one.  As the Showroom Manager, you will be responsible for managing all facets of a luxury showroom – assisting with project management, coordinating with cross-functional teams to ensure systems and processes are in place, and onboarding new showroom staff. 

The ideal candidate will have sales and management experience (interior design industry and/or luxury retail sales is ideal).  Most importantly, the Showroom Manager will be the brand ambassador for the Denver market, maintaining Phillip Jeffries unique culture and image from afar! This position will report directly to the Director of North America Showrooms and will be based in our "coming soon" Showroom.

What you will be doing:

Leadership:

• Assigning and auditing performance of showroom sales team 


• Ensure processed are being followed


• Continuous development and mentoring of direct reports 


• Reviewing monthly commissions to ensure correct salespeople are coded and paid correctly 


• Maintaining travel plans in/out of market for the Manager role and team


• Reviewing monthly commissions to ensure correct salespeople are coded and paid correctly


• Directing team on yearly company-wide initiatives as requested and required to achieve on-going company success.    


• Facilitating resolution of escalated claims  


• Reviewing and approving discount requests for direct reports


• Establishing reports directly to Vice President of Sales and Director of Showrooms to ensure clear communication and execution of company initiatives 


• Consistently innovating and creating new showroom client experiences, operations and sales strategies, systems, processes in the PJ Showrooms that keep the company on the forefront of our industry and ahead of our competition 


• Collaborating with cross-functional leaders and teams to accomplish business objectives

Strategic Management:

• Creating, owning and maintaining Strategic Plan for my team 


• Creating an annual budget for showroom and teams with quarterly audits with finance processes in place


• Following goals as outlined while constantly monitoring pipeline and recognizing opportunities in the processes


• Understanding the sales compensation levels for the team and strategizing and maintaining alignment with company mission


• Overseeing the account list management for the team and following process


• Knowing the sample distribution processes in place


• Knowing sales forecasting by processes in place 

Showroom Sales:

• Providing world-class customer service


• Hosting Showroom events


• Making sure displays are updated according to processes


• Coordinating installers for vignettes and boards according to process


• Liaising with Design/Visuals for display selections

Selling:

• Presenting the PJ brand in the showroom


• Compiling project shops as needed


• Completing sample/lead follow up as needed – converting to sales


• Planning events from conception to execution


• Pipeline management for all team members- leading execution to completion


• Completing Sales Analysis – following processes to convert all opportunities to closed sales


• Proactively recognizing cross selling opportunities 


• Tracking and measuring the team's input of all HPA’s to ensure goals are obtained within CRM platform


• Sending/delivering thank you notes to clients


• Becoming a trusted resource and develop lasting relationships with clientele


• Completing stock checks


• Being the leading wall covering concierge for our clients

Must have: 

• 5+ years’ experience in a sales management role within high end luxury brand environment


• 5 years inside/outside sales experience in a showroom, retail or architectural design firm


• Must currently live within the Denver, CO territory


• Background in interior design industry and/or luxury retail sales


• Well connected within the luxury design trade around the showroom


• Wallcovering background/exposure a plus


• Proven team builder with the ability to coach and develop a sales team


• Self-motivated leader with excellent communication skills, both verbal and written


• Innovative approach to selling with a client-centric mentality


• Exceptional time management skills with ability to multi-task


• Resilient with the ability to pro-actively overcome challenges


• Ability to inspire trust, integrity and professionalism


• Innovative and strategic thinker who promotes process improvements


• Ability to take charge, drive for results and make sound decisions quickly


• Ability to negotiate and close deals


• Digitally savvy – willing and able to connect with clients both virtually and in person


• Proficient in all Microsoft Office applications: working knowledge of CRM systems


• Must be willing to travel for PJ Sales Meetings and events.


• Bachelor’s degree or equivalent

Why Phillip Jeffries?

As a purpose-driven organization, we truly believe that where you work matters. We are committed to creating an organization with a higher purpose, a place where our talented team can truly flourish. Phillip Jeffries believes in creating an environment with opportunities to grow personally and financially, offering volunteer opportunities that support our community and environment as well as extending a rich benefits package to care for our most valuable assets, our team.

Compensation Benefits:

• Competitive salary


• Company bonus program


• Annual Cost of Living Increase


• Retirement Plan - company automatically contributes approximately 10% of your annual compensation

Health Benefits:

• Medical Coverage – low cost to the employee ($30 per month)
  
  
  
  • Spouse/ Domestic Partner/ Civil Union Partner Coverage
  
  
  • Family Coverage
  
  
  
  


• Health Reimbursement Account (HRA)


• Prescription Plan


• Dental and vision coverage


• Tax advantages through Flexible Spending Accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars

Other PJ Perks & Benefits:

• 20 Paid days off per calendar year


• 10 Paid holidays


• Detailed onboarding plans that outline 30/60/90 goals and trainings.


• Earn Paid time off for community service - Up to 3 days per year


• Employee Discount on PJ Wallcoverings

About Us:

Phillip Jeffries, the world’s leader in natural, textured and specialty wallcoverings, has been providing award winning designs to the architectural and interior design community for over 40 years.  With a diverse collection of product, Phillip Jeffries has provided luxury goods that grace the walls of properties such as the Wynn Hotel in Las Vegas and the Barney’s New York stores as well as luxurious homes throughout the world. To learn more about Phillip Jeffries, please visit us at www.phillipjeffries.com.

Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.