Showroom Operations and Merchandising Specialist

Showroom Operations and Merchandising Specialist Job Description:

This role is located in-person at our Laguna showroom (M-F 9am – 5pm). The main objective of the Showroom Operations and Marketing Specialist is to ensure the spaces in which we present Schumacher, whether it be in the showroom, on the road, through digital channels or events, embody a true representation of our brand and drive high client engagement and retention. 

Showroom Display, Visual Merchandising, and Design Aesthetic Management

• Responsible for managing product collection display.

• Maintain design standards throughout showroom including aesthetic and product presentation in order to attract customer interest.

• Maintain all product signage including launch, new product, and existing displays.

• Ensure Furniture and Accessories are all tagged and in proper floorplan locations.

• Fulfill strategic visual merchandising to ensure Showroom products are displayed to drive client engagement.

• Ensure the Hospitality portion of showroom is fully stocked and organized.

• Order supplies and signage needed for the Showroom and Backroom.

• Responsible for identifying and procuring any/all additional décor in the Showroom.

• Contribute to management of Regional Social Media Account with posts related to showroom product display.

• Help coordinate in-showroom events.

Sample Product Management

• Plan and design product “inspiration packages”, create “ring sets”, and plan/fulfill additional sample product curation initiatives.

• Pull Sample Product for in-Showroom clients.

• Pull and Ship Client Sample Product from Emailed Client Requests or called-in sample product orders.

• Process sample product through appropriate inventory management system.

• Ensure that sample product is organized and up to date.

• Fill and Curate sample product boxes for clients.

• Share product and design knowledge with clients to drive product interest and engagement.

Success in this role will be determined by:

Taking Ownership

• The Showroom space is the Showroom Operations and Merchandising Specialists responsibility— from how organized and well-stocked the Sample Room is to the displays of the Showroom Floor. It is imperative that the Showroom and Merchandising Specialist treat the showroom with great attention to detail.

Proactivity

• Proactively identify opportunities for showroom design aesthetic and display to ensure Showroom is reflecting relevant, high-performing products.

Passion for Design

• Continuously develop Interior Design knowledge— both internally within the evolving Schumacher product range as well as externally within the competitive landscape, and Interior Design industry at large.

Creativity

• Demonstrate creative design thinking and creative design solutions to inspire clients to engage with the Schumacher brand.

• Develop new ideas and initiatives that inspire clients to engage with Schumacher product.

High Quality Customer Service

• Deliver the best possible customer service while enhancing the Company mission to offer the highest quality product and service standards in the luxury textile market.

Showroom Operations and Merchandising Specialist Should Have (Job Requirements):

• Experience working in a retail or showroom environment or Design-related degree.

• The ability to multitask and be proactive in a fast-paced environment.

• Strong time-management skills.

• Able to do some lifting (Up To 50 Pounds Max).

• Knowledgeable and enthusiastic about the luxury interior design industry.

• Exceptional organizational and follow-through skills.

• High level of ownership, accountability, and initiative.

• Proficiency in MS Windows and Office suite.

• Strong verbal and written communication skills.

• A positive attitude.

Benefits Package

Your well-being is our top priority. Our benefits and total compensation are designed for the whole person, caring for both you and your family.

Wealth Benefits:

• Competitive Salary

• Corporate Annual Profit Sharing

• 401K Plan

Health Benefits:

• Dental Coverage

• Medical Coverage

• Prescription Drug Plan

• Vision Coverage

• Health Savings Account (HSA)

• TELADOC

Other Benefits:

• 20 Days Paid Time Off (PTO)

• 10 Company Holidays

• Bereavement Leave

• Life Insurance

• Flexible Spending Accounts (FSA)

• AFLAC Plans (Accident and Critical Illness Plans)

• Pet Insurance

• Short-Term Disability (STD)

• Long Term Disability (LTD)

• Parental Medical Leave

• Child Bonding Leave

• Employee Discount

F. Schumacher & Co. is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.