Showroom Sales & Design Associate

Pratt + Larson is on a mission to enrich the lives of our team, our partners, and our customers.

We are a team of dreamers, creators, and magicians. We pour our heart and soul into our work, and it shows. We’re always looking for passionate, imaginative people to collaborate with on the next awe-inspiring design – and we’ve built our company around the growth and engagement of people like you. If that stokes your fire, we’d love to hear from you. To learn more about our company and what we do here, check out our website at www.prattandlarson.com

Take a look at the job below and if you think this job is a good match for you, please send us your resume and we will take a look. 

We look forward to hearing from you! It all boils down to one question: Do you have Tile Dreams?

This job is full-time, daytime shift hours; Monday – Friday, 8:30am - 5:00pm

Full Time Employee Benefits Include:

• 401k and 2% match
• Medical Insurance
• Flex Spend Account
• Dental Insurance – the core plan is no cost to our employees
• Vision Insurance
• Company paid Life Insurance
• Employee Referral bonus
• Employee Discount
• Employee Assistance Program
• Paid Time Off and Holiday Pay

Position Summary 

The Showroom Sales Associate is responsible for establishing and maintaining strong relationships between the clients and the company. This role works closely with the entire showroom team to reach the showroom sales quotas, arranging design sessions with homeowners, designers, and installers to facilitate the sale of product appropriate to the customer’s needs and desires, bringing their tile dreams to life. 

Key Accountabilities 

• Guides customers through the design and tile selection process providing design assistance and tile insight for a successful installation 
• Achieves sales excellence by tracking projects, following up on leads, closing quotes, and delivering a complete and accurate project  
• Builds and maintains strong client relationships, develops new business, establishes professional networks, and maintains existing accounts through office visits, sales calls, presentations and networking with local architect and design firms 
• Grows industry knowledge by attending educational workshops, reviewing industry publications, and participating in professional societies and associations  
• Accurately enters all orders, processes quotes, and maintains client records and files in an organized system 
• Establishes good working relationships with company vendors and suppliers 
• Assists with organizing showroom events and ensures client attendance  
• Helps to keep the showroom and workspaces organized and presentable, ready for the next customer 
• Assists with data entry, pricelist and mailing list updates, sample ordering and labeling as needed 
• Participates in trainings, and attends all company and team meetings 

Core Values: Must embrace and reflect Pratt + Larson’s missions and values: Enrichment, Cultivating Culture, Tile Dreams, Leading the Way and Taking Ownership  

Skills and Competencies 

• A minimum of one year industry related sales experience  
• Strong organizational skills and record keeping abilities 
• Excellent relationship building and communication skills 
• Proficiency in Windows Office 365, sales software, and customer relationship management programs 
• Highly resourceful and self-motivated as well as a team player able to work collaboratively with a wide variety of personalities and skill levels 
• Detail-oriented and comfortable managing multiple projects at once, in a fast-paced environment 

Performance Standards 

All Sales employees are held to measurement of the following performance standards: 

• taking responsibility  
• customer focus  
• problem solving/creativity  
• collaboration/teamwork   
• attendance/punctuality 
• safety  

Working Conditions 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to remain in a stationary position and to move about.  The employee is frequently required to operate equipment such as computers and copiers.  The employee is regularly required to observe, identify, detect, and communicate by exchanging information and expressing themselves.  The employee must occasionally lift and/or move up to 20 pounds. 

Disclaimer 

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Pratt + Larson reserves the right to amend and change or reassign duties and responsibilities to this job to meet business and organizational needs as necessary at any time.