Shuttle Driver

Monster Golf Club is seeking a Shuttle Driver! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

• 
  
  Greets each customer with a smile.
  
  


• 
  
  Assists guests with loading golf bags into the shuttle safely and securely.
  
  


• 
  
  Provides prompt and courteous customer service to ensure satisfaction.
  
  


• 
  
  Follows all established procedures for Shuttle Drivers, including pre-trip inspections, designated routes, accurate record-keeping, and regular, effective radio communication.
  
  


• 
  
  Maintains strong familiarity with Monster Golf Club, Resorts World Catskills, The Kartrite, The Alder, and the general area in order to answer questions and provide helpful information to customers.
  
  


• 
  
  Maintains a clean, pleasant, and calm environment inside the shuttle (including, but not limited to, windows rolled up, company-approved audio/video playing, interior lights on, no air freshener spraying, no items on the dashboard, and no food in the shuttle).
  
  


• 
  
  Cooperates with all team members to provide the best possible service to all internal and external customers.
  
  


• 
  
  Complies with all applicable federal, state, and local regulations and requirements, including those of the Department of Transportation.
  
  


• 
  
  Keeps all areas of the shuttle clean (including shuttle interior and windows).
  
  


• 
  
  Complies with all uniform and appearance guidelines.
  
  


• 
  
  Follows all company policies and procedures as set forth in the Employee Handbook.
  
  


• 
  
  Performs additional duties as reasonably requested by management, especially during downtime.
  
  

• 
  
  High school education or equivalent.
  
  


• 
  
  Previous driver and/or customer service experience.
  
  


• 
  
  Good driving record as reported by the Department of Transportation is essential.
  
  


• 
  
  Ability to lift up to 50 pounds.
  
  


• 
  
  Successful completion of Shuttle Driver training.
  
  


• 
  
  A solid employment record and previous customer service experience preferred.
  
  


• 
  
  Ability to promptly follow directions from management and co-workers.
  
  


• 
  
  Must be able to maintain a smile and courteous disposition toward external and internal customers.
  
  


• 
  
  Commitment to co-worker, customer, and vehicle safety.
  
  

• 
  
  Employees age 19+ are eligible for the 401(k) plan.
  
  


• 
  
  All employees are eligible to participate in the Employee Assistance Program.