At Buffalo Solar, we’re on a mission to power 1,000 businesses with clean, renewable energy over the next 10 years. To reach this ambitious goal, we’re expanding our team with people who are driven, reliable, and passionate about making a difference. We’re currently hiring a Solar Site and Service Technician to perform commercial site assessments and provide ongoing service support for our solar installations. This role is ideal for someone who thrives in the field, enjoys solving problems, and takes pride in delivering high-quality work to business clients.
The responsibilities include:
1. Site Feasibility & Data Collection
- Conduct thorough on-site assessments of commercial properties to evaluate solar potential.
- Gather necessary data, including roof conditions, shading analysis, electrical infrastructure, and structural integrity.
- Assess interconnection feasibility and recommend system designs that align with available incentives and compliance requirements.
- Take detailed photographs and field notes for the engineering, design, and sales teams.
- Provide preliminary feedback on interconnection feasibility and required upgrades.
2. Collaboration & Reporting
- Coordinate Scheduling of Site Assessment
- Work closely with sales representatives to ensure accurate assessments align with customer expectations.
- Submit detailed site assessment reports, including measurements, photos, and recommendations. Upload within 24 hours of completion.
- Complete line diagram prior to post site assessment meeting.
- Schedule and lead post site assessment meeting within 2 business days of completed site assessment
- Collaborate with team on methods and means
- Schedule and Attend pre-design meeting with Engineering
3. Repairs & Maintenance:
- Manage all service calls through Zoho Desk, creating and tracking tickets from initiation to resolution.
- Assign and prioritize service requests to ensure timely responses.
- Document customer interactions, troubleshooting steps, and resolutions in Zoho Desk.
- Generate reports on service trends to improve operational efficiency.
- Perform diagnostic tests and troubleshooting on to identify faults and inefficiencies.
- Repair and replace components including inverters, panels, wiring, and other electrical parts.
- Communicate with homeowners to explain repair processes, timelines, and system performance.
Required Skills & Qualifications:
Solar industry experience (1+ years preferred), especially in commercial systems
Strong understanding of electrical systems and components (e.g., inverters, panels, disconnects)
Experience with site assessments, including shading analysis, structural evaluation, and electrical data collection
Ability to troubleshoot and repair solar PV systems, including monitoring and performance issues
Comfort working on rooftops, ladders, and in various weather conditions
Valid driver’s license and reliable transportation (fieldwork required)
Strong communication skills – able to clearly report findings and work with clients and team members
Familiarity with safety protocols (e.g., OSHA, fall protection, electrical safety)
Basic proficiency with mobile apps, tablets, or site assessment software
Self-motivated and organized – able to manage tasks independently and document work accurately
Preferred Skills:
NABCEP certification or equivalent
OSHA 10, OSHA 30 preferred
Experience with commercial solar design tools (e.g., Helioscope, Aurora Solar)
Knowledge of NEC code as it applies to solar PV
Experience with energy monitoring systems
Mechanical aptitude (e.g., racking installation, conduit bending)
Customer service experience, especially in B2B environments
Our Story
Our President and Founder, Tyler Uebelhoer, knew the solar energy industry was for him from the start.
Working in the Western New York construction industry and as an electrician for a dozen years as well as growing up in Wyoming County surrounded by entrepreneurs, he knew building a clean energy company that created greater value for customers and more jobs for Buffalonians like him was what he was born to do.
You can tell he’s made for this business because he’s rarely behind his desk. He’s onsite at customers’ properties personally doing site assessments, providing thoughtful consultations, elbow deep in the installs, or out in the community building partnerships with other leaders in this industry.
That’s how Tyler’s wife and co-owner, Alicia Uebelhoer felt about Tyler’s vision. Alicia, with her classically Canadian people skills of friendliness and graciousness, has been the face and heart of Buffalo Solar’s marketing and customer service from the start.
Happily investing their life savings into this venture, Tyler and Alicia turned their South Buffalo living room into the first Buffalo Solar office, and hired their first employee who is still with the company.
Today, the operations have grown substantially beyond their home and they now enjoy expansive, modern facilities.
CAREERS AT BUFFALO SOLAR
If you have a great work ethic, think well on your feet and you’re great with people, Buffalo Solar may be a great career move.
Maybe you’ve been told you’re a super hero of installation or that you have better customer service skills than that gecko on the insurance company commercials, we’re a place where dedication and hard work pays off.
Personal attributes we’re looking for:
- A keen eye for detail and more timely than a Swiss watch
- Stops at nothing to make sure the customer is happy
- Shows care and concern for the work you do and the people you work with
- Ability to take constructive criticism in stride and apply to improving
- Desire to grow personally and professionally
Salary :
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