Site Manager

We are a seeking an ambitious, friendly, positive, and compassionate Site Manger to join our Clinical Operations Team. 

Our Site Managers plan, coordinates, directs, and monitors the day-to-day activities of each medical department or section assigned, to assure that each area is providing excellent care to patients and customers. The Site Manager utilizes knowledge of best business practices and clinical practice experience to improve efficiency in clinic operations, while aligning with our policies, goals, and objectives.

Responsibilities

• Supervise patient care team and delegate job functions and assignments to ensure adequate staffing levels, making adjustments as necessary. Approve and coordinate time-off such as vacation, personal leave, etc. for all staff and coordinate coverage needs with other Site
• Managers to utilize all available staff.

Interview, hire, train, monitor, evaluate, coach, counsel, discipline, and terminate assigned staff members as needed. 

•  Work with C-level employees and Physicians to facilitate oversight and support of any Advanced Practitioners (such as physician assistants, nurse practitioners, etc.), if applicable
•  Verify, process and authorize payroll information for assigned staff, managing payroll costs with appropriate staffing levels in mind, while trying to keep overtime to a minimum.
•  Actively oversee staff performance, to include development of staff by requiring ongoing training, guidance, and continuing education. Facilitate revision to staff job descriptions when necessary. Maintain documentation of current staff certifications, as applicable.
•  Facilitate opportunities for increased revenue to include new services and/or additional locations.
•  Develop, establish, and implement the department/section’s operations policies, working with Executives, Directors, Department Heads, Physicians, and Staff to ensure compliance and improve patient services in alignment with Clinic policies.
•  Prepare for and review Site audits to ensure compliance with AARA standards. Participate in ongoing review of existing and proposed changes in standards. 
•  Maintain and control the ordering of drugs, supplies, and equipment as well as associated maintenance agreements to ensure the proper working conditions as needed for the operation of the section. 

 Assist with development of departmental budgets, and ensure budgetary compliance of areas within direct control. Develop, install, and monitor appropriate cost control policies to foster budget targets.

Qualifications

Essential

• Medical Assistants Diploma or Certificate
• Primary Care Practice experience
• planning and organizing 
• communication skills
• attention to detail 
• adaptability
• customer service orientation 
• problem solving
• judgment 
• decision-making
• confidentiality 
• integrity
• stress tolerance 

Desirable

Ancillary revenue streams 

Bachelor's degree or Associate degree in a related field strongly preferred

Certified Medical Manager (CMM) or Certified Medical Practice Executive (CMPE) an advantage

knowledge of accounting, data and administrative processes and principles

knowledge of human resource management principles and practices

knowledge of medical coding

knowledge of medical issues and terminology

knowledge of applicable regulations and state and federal laws

computer skills including knowledge of relevant software

relevant experience