Site Manager

About the role

The Site Manager is responsible for the day-to-day operations, oversight, and management of a multifamily affordable housing property, ensuring compliance with all regulatory requirements, optimizing occupancy, and providing high-quality service to residents. This role is a key leadership position that directly supports the mission of providing safe, clean, and affordable housing for low- to moderate-income individuals and families.

Responsibilities

As a Site Manager, you will be responsible for a variety of duties, including but not limited to:

1.      Manage daily operations of the property, including leasing, rent collection, inspections, maintenance, and resident relations

2.      Supervise and train on-site staff including leasing agents, maintenance personnel, and contractors

3.      Ensure full compliance with all applicable affordable housing regulations (HUD, LIHTC, HOME, etc.)

4.      Maintain accurate records, reports, and documentation for audits, inspections, and internal reviews

5.      Monitor property budgets and financial performance; prepare monthly variance reports

6.      Oversee unit turnovers, re-certifications, and move-in/move-out procedures

7.      Foster a positive, safe, and respectful community environment for residents

8.      Respond promptly and professionally to resident concerns and emergencies

9.      Other duties as assigned

Requirements

Conditions of Employment:

• Must be a legally authorized to work in the United States
• Successfully clear a comprehensive background check
• Local travel in and around the Birmingham area is required
• A valid driver's license
• The ability to be insured under all applicable corporate insurance policies
• Available for nights and weekends as needed
• Attendance at the annual All Staff meeting is required

Qualifications:

To qualify for this position, applicants must meet the requirements as described below.

• A minimum of an associate’s degree with a four-year degree preferred with major course work in public administration, business administration or a closely related field
• 4-6 years of affordable housing, multifamily management
• Certified Apartment Manager (CAM) and / or Accredited Resident Manager (ARM) certifications preferred

Knowledge, Skills, and Abilities (Competencies)

• Candidates will be evaluated on the following competencies:

o    Written Communication

o    Customer Service

o    Time and Priority Management

o    Problem Solving

o    Teamwork