Site Manager - Car Wash

A Site Manager will ensure that daily operations of the car wash are running successfully and provide support throughout the entire wash process to guarantee a Good, Clean, Fun car wash experience.

Primary Duties:

• Engage customers and sell products & services at the Kiosk and on property


• Enrollment & Support of Unlimited Wash Club Members both outside and durning cold or warm weather


• Open and Close site and facilitate daily operations including cleaning


• Oversee training of Customer Service Associates, LCSAs, and ASMs.


• Coach and role play to effectively teach winning sales techniques.


• Hiring and onboarding of CSAs, LCSAs, and ASMs.


• Monitor and control daily labor percentages and preventative wash maintenance.


• Monitor, control, and troubleshoot chemicals daily.


• Ensure timely completion of daily, weekly, and monthly reporting as required.


• Consistently and correctly uphold and enforce company policies.


• Maintain all aspects of the property in clean and working order.


• Safely and efficiently load every vehicle with clear hand signals and a smile.


• Maintain all aspects of the property in clean and working order.


• Strive for customer satisfaction by receiving every guest with a warm and friendly welcome, providing support throughout the entire wash process, and ensuring a complete and thorough wash for all guests.

IND123

Requirements:

• High School Diploma or Equivalent


• 2+ years of retail or sales leadership experience


• Basic computer and administrative skills


• Flexible availability, including evenings and weekends


• Available for traveling and overnight stays between markets as needed

Physical Demands:

• Regular physical mobility including reaching, grabbing, lifting, and ability to handle equipment that may average up to approximately 100 pounds in weight


• Frequent walking, standing, and being on your feet for long periods of time


• Working in non-climate-controlled environments and outside in all weather conditions