SITEC - Systems Administrator - Camp H.M. Smith, HI

Peraton requires Systems Administrators to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3 EOM.  This position is located at Camp H.M. Smith, HI.   

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.  

Systems Administrators provide various project management, technical, and administrative support for assets employed at approved global locations and support the development of policies and procedures. They must possess strong problem-solving, analytical and communication skills, in addition to in-depth technical knowledge of the Government’s systems’ hardware and software. 

Duties include but are not limited to: 

• Performs tier one and two network and systems support in accordance with the SIE OPORD
• Provides support to systems hosting complex operational databases, software configuration control, and system interfaces for computer systems
• Ensures incidents and change requests reflecting work are routinely updated to comply with service level agreements
• Maintains file servers, network access, documents, analyzes and troubleshoots systems anomalies to ensure optimum equipment performance
• Monitors and controls one or more mid-range application servers
• Studies program operating instructions to determine equipment setup and operations
• Monitors the operation of assigned applications and storage devices and determines the point of hardware or software failure
• Troubleshoots and configures systems in accordance with standard procedures to continue operations when individual units of a system malfunction
• Coordinates with software systems engineering or applications developers as necessary to correct errors
• Maintains operating records such as machine performance and production reports
• Installs operating system software, patches, and upgrades
• Analyzes, troubleshoots and resolves system hardware, software, and networking issues
• Configures, optimizes, fine-tunes, and monitoring operating system software and hardware
• Performs system backups and recovery
• Conducts server builds
• Completes troubleshooting issues related to infrastructure including VDI components
• Develops and maintains SOPs for the infrastructure including VDI Environment
• Troubleshoots and proactively resolves technical issues for individual users
• Installs, configures and maintains customer desktops and laptop PCs, mobile devices and peripherals, such as printers
• Identifies and removes end-of-life and end-of-support equipment and performs data migration to new machines

Required Qualifications:

• BS + 8 years of experience OR MS + 6 years of experience OR PHD with 3 years of experience OR HS with 12 years of experience OR AA with 10 years of experience
• Active DoD TS/SCI clearance
• DoD 8570 IAT II Certification
• A minimum of 3-year related experience as a Systems Administrator

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Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.